Retail Assistant - Paint Specialist

Dahlsens Building Centres Pty; Australia; Remote; AUD 46,000 - 56,000; Full time

Benefits offered by this job

Birthday day off

EAP for you and family

Uniform provided

Rewards platform with discounts

Team member discounts

Growing together

Job summary

Dahlsens Building Centres Pty is seeking a friendly Retail Assistant – Paint to join our Edmonton team in Cairns. You will deliver practical paint advice, colour-match products, and assist customers in selecting the right paints and accessories for their projects.

The role involves stock handling, merchandising, order preparation and general retail operations to support the wider store team. A customer-focused mindset and teamwork are essential.

Qualifications

• Previous retail experience in paint, hardware or similar is preferred.
• Demonstrated customer service mindset and friendly approach.
• Able to provide practical product and colour advice.
• Ability to work independently and as part of a team.

Responsibilities

• Provide friendly, knowledgeable customer service at the counter.
• Mix and colour-match paint for customers.
• Help customers select suitable paint products and accessories.
• Promote related products and maximise sales opportunities.
• Keep up-to-date on products, pricing and offers.
• Merchandise paint and accessories on displays.
• Pick and pack customer orders and manage stock.
• Process point-of-sale transactions accurately.

Skills

Customer service

Retail experience

Product advice

Team player

Attention to detail

Adaptability

Job description

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve. We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable. With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE

Are you passionate about helping customers bring their projects to life? We are looking for a friendly, motivated Retail Assistant – Paint to join our Edmonton team.

This is a hands-on role where you will provide practical paint and product advice, mix and colour-match paint, maintain attractive displays and help customers select the right products and accessories for their needs. You will also support the wider store team with stock handling, merchandising, order preparation and general retail operations.

RESPONSIBILITIES WILL INCLUDE

• Providing friendly, knowledgeable and efficient customer service
• Mixing and colour-matching paint
• Helping customers select suitable paint products and accessories
• Promoting complementary products and maximising sales opportunities
• Maintaining up-to-date knowledge of products, pricing and special offers
• Merchandising paint, accessories and other retail products
• Picking and packing customer orders
• Receiving, moving, rotating and maintaining stock
• Processing point-of-sale transactions accurately
• Keeping customers informed about their orders and delivery status
• Maintaining a clean, organised and safe store environment
• Supporting other team members and departments when required

QUALIFICATIONS AND SKILLS

• Previous retail experience, preferably within paint, hardware, building supplies or a similar industry
• A genuine passion for customer service
• Confidence providing practical product advice
• A positive, friendly and approachable manner
• Strong attention to detail
• The ability to work independently and as part of a team
• Flexibility and willingness to undertake a variety of tasks
• The ability to adapt in a fast-paced retail environment
• An interest in learning new products and developing your skills

PERKS

• Take a day off on your Birthday & still get paid for it (subject to eligibility).
• Free Employee Assistance Program (EAP) for you and your family members.
• Uniform provided so you can look the part when customer facing.
• Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
• Team member discounts may be available (T&C may apply).
• Be part of something strong, we really are growing together.

The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include aPre-employment Medical Assessment&National Police&Right to Work checks. We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing. Only applicants with the Right to Work in Australia will be considered for this position.