Retail Assistant Manager — Lead Teams & Guest Experience

Currumbin Wildlife Sanctuary; Gold Coast City; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free on-site parking

Tertiary Education Partners for access

Flexible working arrangements

NTAQ Team Member Card

Currumbin Wildlife Sanctuary Passes

Fitness Passport access

Descripción de la vacante

Currumbin Wildlife Sanctuary, part of National Trust Queensland, seeks an experienced Retail Assistant Manager to support day-to-day operations across multiple retail outlets on the Gold Coast. You will lead a team, manage rostering and training, and ensure outstanding guest experiences while driving sales and efficiency.

This fixed-term contract runs until June 30 2027. The role emphasizes strong leadership, merchandising, cash controls, and a focus on safety and sustainability in a fast-paced

Formación

• Experience supervising or managing retail operations.
• Experience with rostering, labour budgets and day-to-day workforce planning.
• Strong communication and leadership skills with a focus on guest service.

Responsabilidades

• Lead and support Retail Supervisors, Team Leaders and Retail Attendants.
• Coordinate rostering, training and day-to-day team operations.
• Maintain high standards of guest service, presentation and merchandising.
• Monitor sales, labour, stock, cash controls and operational costs.
• Support recruitment, induction, coaching and development of the retail team.
• Coordinate stock replenishment, stocktakes and outlet requirements.
• Identify opportunities to improve sales, service and operational efficiency.
• Ensure retail outlets operate safely and in line with procedures and standards.
• Support retail campaigns, activations and sustainability initiatives.

Conocimientos

Retail leadership

Team coaching

Workforce planning

Merchandising

Cash controls

Herramientas

Microsoft Office

POS systems

rostering software

Descripción del empleo

Currumbin Wildlife Sanctuary, part of National Trust Queensland, seeks an experienced Retail Assistant Manager to support day-to-day operations across multiple retail outlets on the Gold Coast. You will lead a team, manage rostering and training, and ensure outstanding guest experiences while driving sales and efficiency.

This fixed-term contract runs until June 30 2027. The role emphasizes strong leadership, merchandising, cash controls, and a focus on safety and sustainability in a fast-paced