Retail Assistant - Kilkenny

Aldi Stores; Mackay Regional; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

30% Telstra service discount

Discount with 240+ brands and partners

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional 4 weeks of leave

Future Ready program

Job summary

Telstra Retail in Mackay is seeking a customer-focused Sales Consultant to deliver an outstanding in-store experience and guide customers to the right Telstra products and services. You will contribute to a collaborative team environment and drive KPI achievement through consultative selling.

This role emphasizes listening to customer needs, staying informed on the latest devices, and supporting customers throughout their journey with Telstra. Training and growth opportunities are provided.

Qualifications

• Excellent communication with customers in-store.
• Ability to tailor solutions to individual customers.
• Strong sales mindset with KPI focus.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Customer-Facing Experience

Job description

Telstra Retail: Customer Service & Sales Consultant MACKAY

Telecommunications co Telstra is seeking a Retail Customer Service & Sales Consultant for its MACKAY store.

Employment Type Permanent

Closing Date 30 Oct :59pm

Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

As a Retail Sales Consultant you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
• Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
• Flexibility: We offer flexible working hours and a supportive approach to parental leave–do it your way!
• Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
• Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is It You We’re Looking For?

• Great Communication Skills: You’re a natural at connecting with people and making their day better.
• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity: You have a can‑do attitude, even when things get busy.
• Customer‑Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!