Retail Assistant (Casual)

The Salvation Army (SA) Property Trust atf Social Work; Maroochydore; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Flexible working

EAP & health & wellness

Cultural supports

Training opportunities

Purpose-driven careers

Job summary

The Salvation Army is seeking a values driven Retail Assistant to support daily operations across stores, warehouses and mission objectives on the Sunshine Coast. This casual role is based in Maroochydore, QLD and may require work at multiple stores; salary and conditions align with the General Retail Award Level 3.

You will provide excellent customer service, help process donations, maintain stock levels and participate in promotional activities.

Qualifications

• Evidence of customer service experience in a retail setting.
• Experience supervising workers in a retail or similar environment is highly regarded.
• Strong presentation and written/verbal communication skills.
• Ability to prioritise tasks and manage time effectively.
• Current driver's licence and reliable vehicle.
• Knowledge of work health and safety obligations in the workplace.
• Good physical fitness to perform the role.

Responsibilities

• Provide exceptional customer service across stores, collection points or other required areas.
• Assist with processing donations and ensure stock on the shop floor at correct pricing.
• Perform store open and close procedures.
• Adhere to secure cash handling and banking procedures.
• Assist in coordinating and executing promotional activities at the store.

Skills

Customer service

Teamwork

Communication

Time management

Driver's license

Job description

Number of Positions Available:
1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) maintains a strong connection with the Sunshine Coast community through our churches and Family Stores. The retail stores are vital to our mission in providing support for those in need. They represent the organisation to the wider public promoting our brand and offer a safe space for anyone entering our doors.

About the role

We are seeking a values driven Retail Assistant who will perform customer focused retail tasks that support the daily operation of stores, warehouses and the missional objectives of The Salvation Army.

This is a casual role, located in Maroochydore, QLD however you will be required to work at a number of different stores across the coast. Salary and conditions are in accordance with the General Retail Award Level 3.

You will successfully

• - Provide exceptional customer service to all customers and provide appropriate assistance when working in the stores, collection points or anywhere else as reasonably required.
• - Assist with the processing of all donations and ensure adequate amount of stock is on the shop floor at the correct price point.
• - Perform store open & close established procedures as required.
• - Comply with secure cash handling and banking established procedures as required.
• - Assist in the execution and coordination of all promotional activities at the store.

You will have

• - Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting
• - Experience supervising workers in retail or similar setting highly regarded
• - Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people
• - Ability to prioritise tasks and manage time effectively
• - Current driver's licence and reliable vehicle
• - Knowledge of work health safety obligations practice of these in the workplace
• - Incumbent needs to have a reasonable level of fitness in order to carry out the duties of this position

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• - Flexible working arrangements.
• - Access to EAP and health & wellness initiatives
• - Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• - Ongoing training and development opportunities that enhance on the job skills and proficiency.
• - Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration