Retail Assistant

Reece Group; Strathpine; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts for renovations

Reece Boost - cashback & discounts

Paid parental leave

Job summary

Reece Group is seeking a team member for the Trade Counter at our Enoggera branch in Australia. You will balance product deliveries, customer service for plumbers and tradespeople, and daily warehouse tasks to keep the counter running smoothly.

Key duties include providing product information, handling quotes, delivering items, packing, and stock control, with an emphasis on accurate order picking and clean, safe work areas. Training and development are available.

Qualifications

• Experience in delivery driving, retail or customer service.
• Clean, valid driver’s licence and willingness to work varied shifts, including Saturdays.
• Comfortable using a computer and learning new systems.
• Able to pick orders and maintain shop floor displays with accurate information.

Responsibilities

• Provide customer service and information about products.
• Prepare quotes in person and over the phone.
• Deliver parts and products to customers using company vehicle.
• Undertake pick packing and stock control activities.
• Keep the branch and warehouse tidy and safe.

Skills

Delivery driving

Customer service

Computer skills

Tools

POS system

Inventory software

Stock control

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team at our branch in Enoggera, you’ll divide your time between delivering products, providing customer service to plumbers and other tradespeople as well as undertaking other tasks that keep the warehouse and trade counter running smoothly.

Typical day involves:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Delivering parts and products to customers using a company vehicle
• Undertaking pick packing and stock control activities
• Helping keep the branch and warehouse tidy and safe

We’d love to hear from you if you’re someone who:

• Has previous experience in delivery driving, retail or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including Saturday mornings
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

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