Retail Assistant

Madeleine Lane; Mogo; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Staff discounts across range

Ongoing training and development

Beautiful boutique working environment

Job summary

Madeleine Lane is seeking a Casual / Part-Time Retail Assistant for its charming Mogo boutique. You will help create a warm shopping experience by assisting customers with styling ideas, gift suggestions and product details, while supporting merchandisers with new arrivals and boutique presentation.

The role offers flexibility, weekend availability is essential, and the team emphasizes friendly, reliable service and ongoing training in a beautiful retail environment.

Qualifications

• Strong customer service and communication skills.
• Able to work in a team or independently as needed.
• Positive attitude and reliability are essential.
• Experience in retail is advantageous but not required, training will be provided.

Responsibilities

• Assist customers with styling, gift ideas and product information.
• Help merchandise new arrivals and keep the boutique looking its best.
• Provide a warm, welcoming shopping experience and support store goals.

Skills

Customer service

Communication

Teamwork

Attention to detail

Punctuality

Reliability

Job description

Do you love fashion, beautiful homewares, gifts and creating a memorable shopping experience?

We're looking for a friendly, enthusiastic and reliable Casual / Part-Time Retail Assistant to join our team at Madeleine Lane. If you're passionate about customer service and enjoy working in a beautiful retail environment, we'd love to hear from you.

Casual / Part-Time Retail Assistant

Madeleine Lane – Mogo

About the Role

As part of our team, you'll help create the warm, welcoming experience our customers know and love. Every day is different, from assisting customers with styling and gift ideas to merchandising new arrivals and keeping our boutique looking its best.

About You

• Has a positive attitude and genuinely enjoys helping people.
• Loves fashion, homewares, gifts and beautiful products.
• Is reliable, punctual and takes pride in their work.
• Has excellent communication and customer service skills.
• Enjoys working in a team but can also work independently.
• Has good attention to detail and a proactive approach.
• Previous retail experience is an advantage, but not essential—we're happy to train the right person.

Availability

This is a casual / part-time position, with flexibility to suit the successful applicant.

Availability to work some weekends is essential, along with the ability to assist during busy trading periods, public holidays and school holiday seasons when required.

What We Offer

• A beautiful boutique working environment.
• A supportive and friendly team.
• Staff discounts across our range.
• Ongoing training and development.
• The opportunity to be part of a growing local business that values exceptional customer service.

If you love helping customers and want to be part of a business where every day is about creating beautiful experiences, we'd love to hear from you.