Retail Assistant

Lagardere AWPL External Careers; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Parking – Free or subsidised airport

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL at Melbourne Airport is seeking casual LEGO Retail Assistants to deliver outstanding customer service in a fun, high-energy environment. You’ll help customers find the perfect brick set, share product knowledge, and ensure the store looks vibrant and inviting.

No prior retail experience is required—we’ll train you. Wide availability, early mornings and weekends, and the chance to grow within a dynamic global network await you at our airports across Australia and New Zealand.

Qualifications

• Passion for LEGO and customer service & sales.
• Confident communicator with a positive attitude.
• Retail experience? Great, but not essential—we’ll train you.
• Flexible availability (early mornings, nights, weekends & holidays).

Responsibilities

• Deliver outstanding customer service and expert product recommendations.
• Stay ahead of trends with ongoing professional training.
• Keep the store looking vibrant and well-stocked.
• Process transactions smoothly and efficiently.
• Assist customers with queries in a friendly, professional manner.

Skills

Customer service

Communication

Sales

Product knowledge

Positive attitude

Teamwork

Job description

Love Retail? Join Our Team

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Our LEGO store offers an awesome range of building toys and brick sets in a fun welcoming environment that kids and adults will love alike!

We’re looking for Casual Retail Assistants to join our team at Melbourne Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

Availability & Transport:

• Wide availability between Monday-Sunday highly advantageous
• Early shifts can be from 5:30am with closing shifts ending at 9:30pm
• Having a car for ease of transport highly regarded

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for LEGO and customer service & sales
• Confident communicator with a positive attitude
• Well-groomed & professionally presented
• Retail experience? Great! But not essential—we’ll train you!
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.