Retail Assistant

BOC; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary + performance incen

Employee Recognition and rewards

Ongoing training and career pathways

Supportive team environment and inclus

Stable local company with global back

Job summary

South Pacific Welding Group (SPW), a BOC company, is hiring a hands-on Sales Assistant – Industrial / Trade for our Fyshwick store in Canberra. You will deliver outstanding service in-store, over the phone and via email, helping industrial customers with product advice and sales while keeping shelves stocked and displays tidy.

Ideal candidates are customer-focused, comfortable in a fast-paced environment, with basic computer skills and a forklift licence (preferred).

Qualifications

• Strong communication and customer service skills.
• Fast-paced retail/trade setting experience.
• Forklift licence preferred or willingness to obtain.
• Basic to intermediate computer skills; SAP experience a bonus.

Responsibilities

• Deliver exceptional customer service in-store, via phone and email.
• Assist industrial and trade customers with product advice and sales.
• Manage stock, receive/dispatch goods, and maintain displays.
• Support product demos, upselling, and promotions.
• Safely handle gas cylinders and assist with yard/forklift work.
• Maintain a clean and compliant store environment.

Skills

Communication

Customer service

Attention to detail

Time management

Manual handling

Physically fit

Tools

SAP

Forklift licence

Job description

Join a Market Leader in Industrial Supply

South Pacific Welding Group (SPW), a BOC company and part of the global Linde PLC, is one of Australia’s most trusted names in welding, safety, and industrial products. For over 70 years, we’ve supported Australian businesses with reliable products, expert advice, and outstanding service.

We’re currently looking for a hands-on Sales Assistant – Industrial / Trade to join our friendly and high-performing team in Fyshwick, Canberra.

What You’ll Be Doing

• Deliver exceptional customer service in-store, via phone and email
• Assist industrial and trade customers with product advice and sales
• Manage stock, receive/dispatch goods, and maintain displays
• Support product demos, upselling, and promotions
• Safely handle gas cylinders and assist with general yard/forklift work
• Maintain a clean and compliant store environment

What makes you great

• Strong communication and customer service skills
• Self-motivated and comfortable in a fast-paced retail/trade setting
• Good attention to detail and time management
• Basic to intermediate computer skills (SAP experience a bonus)
• Physically fit – this role includes manual handling tasks
• Forklift licence (preferred) or willingness to obtain
• Experience in industrial, welding or safety products is ideal but not essential as we will provide product knowledge and training the for right candidates

What’s in It for You

• Competitive salary + performance incentives
• Employee Recognition and rewards programs
• Ongoing training and career progression pathways
• Supportive team environment and inclusive culture
• Join a stable and local company with global backing

Ready to Build a Career with a Trusted Industry Leader?

We believe diverse teams drive innovation and performance. Even if you don’t tick every box, if you’re eager to learn and grow – we want to hear from you.

Note: Pre-employment medical and police checks will apply.