Internal Sales Representative

SPW Group; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

South Pacific Welding Group (SPW) is seeking a driven Sales Assistant Industrial / Trade to join our Marayong store. You will deliver exceptional customer service, handle in-store and phone sales, process orders in SAP, manage stock, and support the branch with promotional material and displays.

The role requires accurate work, initiative, the ability to lift around 25 kg, and strong communication. SAP experience is a plus, and familiarity with welding or fabrication helps.

Qualifications

• Experience in a retail sales environment is a plus.
• Excellent written and verbal communication skills are necessary.
• Strong focus on customer service.
• Must be able to lift weight of around 25Kgs.

Responsibilities

• Deliver technical support and solutions with outstanding customer experience.
• Provide resolution of customer complaints effectively and in a timely manner.
• Phone and counter sales, processing customer orders and pricing inquiries.
• Promote and up-sell of new products and promotions.
• Develop and maintain in-store displays and promotional material.
• Identify and communicate local growth opportunities and maintain efficient warehouse processes.
• Responsible for stock management and dispatching/receiving of goods.
• Contribute to branch performance and accurate SAP order processing.
• Comply with SPW Safety policies and procedures.

Job description

South Pacific Welding Group – Marayong NSW

South Pacific Welding Group (SPW), part of the global Linde Group, is on a mission to grow – and we’re looking for a driven, grounded sales professional to lead growth across NSW.

We pride ourselves on delivering high-quality local service, innovative solutions, and trusted advice for welders and industrial customers across the South Pacific. At SPW, we’re not just supplying products – we’re building strong, lasting partnerships.

About the role

Are you looking for an exciting new opportunity to join a leading welding and industrial supplies company? We are seeking a talented full-timeSales Assistant Industrial / Tradeto join our team in our Marayong (NSW) Store. In this role, you will be responsible for providing exceptional customer service and sales support to a diverse range of industrial and trade customers.

This hands-on role includes order entry, stock management, customer service, problem-solving and some heavy lifting. You'll need to be accurate, show good initiative and be comfortable handling sales both in person and over the phone. Strong computer skills are essential and experience with SAP is a bonus.

What you'll be doing

In this role you will deliver technical support and solutions with outstanding customer experience

Provide resolution of customer complaints effectively and in a timely manner is part of the is function

You are in charge of phone and counter sales, processing customer orders, responding to requests for information and pricing

Your role includes promotion and up-selling of new products

Development and up-keep of in-store displays, and promotional material

Identify and communicate local growth opportunitiesand maintain efficient warehouse processes

You will be responsible for the stock management and the dispatching and receiving of goods

You will also contribute to the overall branch performance

Additionally you are in charge to accurate and timely process orders in SAP

Comply with SPW Safety policies and procedures is required

What we're looking for

You have experience in a retail sales environment is a plus

Excellent written and verbal communication skills are necessary

Moreover you have a strong focus on customer service

SAP skills are desirable but not required

Welding, Fabrication or similar trade knowledge would be highly regarded

Must be able to lift weight of around 25Kgs

Why SPW?

SPW is part of the largest and fastest-growing welding business in Australia, backed by the global strength of Linde. You’ll join a business that values trust, expertise, and local service – and a team that’s geared for growth.

If you’re passionate about the welding industry, motivated to make your mark, and ready to build real success in the field, we want to hear from you.

Why you’ll love working with us

We value bold thinkers and proactive doers. You’ll have the freedom to go after new opportunities and the support of a high-performing team behind you. Your ideas will matter, your effort will be noticed, and your results will open doors.

At Linde, you’ll be empowered to make an impact – on your customers, your team, and the wider business. We’re committed to building an inclusive and diverse organisation where new perspectives are welcomed and great ideas are shared. Bring your ambition, your authenticity, and your drive – and we’ll back you every step of the way.

What we offer you

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Linde is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians.

Linde offers a wide range of training and development programs and supports career progression across SPW and the global Linde Group. We also celebrate our people with employee appreciation programs that recognise both solo and team contributions.

You must have full Australian work rights to apply.