Restaurant Supervisor

The Glen Hotel Pty; City of Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts across group

Set days off

Job summary

SK Steak & Oyster at The Calile Hotel, James Street, Fortitude Valley, Brisbane, is seeking an experienced Restaurant Supervisor to lead the front‑of‑house team and deliver the exceptional service SK is known for. You will work closely with the Restaurant Manager to manage service, coach staff, handle guest inquiries and ensure compliance with food safety standards in a busy, premium venue.

RSA certification and full working rights in Australia are required; set days off and staff discounts are

Qualifications

• Experience as Restaurant Supervisor, Assistant Restaurant Manager, or senior hospitality role in premium venue.
• Strong leadership skills and ability to motivate and support a team.
• Excellent communication, organization and problem-solving abilities.
• RSA Certificate and full working rights in Australia are required.

Responsibilities

• Lead and support front-of-house team during service.
• Oversee day-to-day operations of a busy, premium restaurant.
• Create exceptional guest experiences and confidently handle guest enquiries.
• Coach and develop staff to maintain high service standards.
• Work with kitchen and leadership team to ensure seamless service.
• Maintain presentation, food safety, compliance and standards.

Skills

Leadership

Customer service

Communication

Problem-solving

Education

RSA Certificate

Job description

SK Steak & Oyster, The Calile Hotel, James Street, Fortitude Valley QLD, Australia

Love great food, exceptional service and leading a team from the front? This could be your next move.

Located in the heart of Brisbane’s James Street precinct, SK Steak & Oyster is one of Brisbane’s most recognised premium dining destinations, known for exceptional steaks, fresh seafood and a sophisticated yet energetic dining experience.

Part of St Albans Hospitality, the group behind Hellenika, Sushi Room and Sunshine, SK is all about great food, great service and creating memorable experiences for every guest.

We’re looking for an experienced Restaurant Supervisor to join the team and play a key role in delivering the exceptional service SK is known for.

The Role

This is a hands‑on leadership role for someone who loves being on the floor, leading by example and bringing out the best in their team.

Working closely with the Restaurant Manager and leadership team, you’ll help keep service running smoothly, support and develop the front‑of‑house team and ensure every guest receives an exceptional experience.

You’ll be responsible for:

• Leading and supporting the front‑of‑house team throughout service.
• Overseeing the day‑to‑day operations of a busy, premium restaurant.
• Creating exceptional guest experiences and confidently handling guest enquiries.
• Coaching and developing team members to consistently deliver high service standards.
• Working closely with the kitchen and leadership team to ensure smooth, seamless service.
• Maintaining presentation, food safety, compliance and operational standards.

About You

You’re a confident hospitality professional who enjoys leading from the floor and knows what great service looks like.

You’ll bring:

• Previous experience as a Restaurant Supervisor, Assistant Restaurant Manager or senior hospitality professional in a premium venue.
• Strong leadership skills and the ability to motivate and support a team.
• A genuine passion for hospitality and creating memorable guest experiences.
• Confidence working in a fast‑paced, high‑volume environment.
• Excellent communication, organisation and problem‑solving skills.
• A current RSA Certificate.
• Full working rights in Australia.

Why You’ll Love It

• Step into a key leadership role at one of Brisbane’s most recognised premium dining destinations.
• Know your days off with set days off to help you plan life outside of work.
• Work with an experienced team that is passionate about great food, great service and exceptional hospitality.
• Build your leadership career with hands‑on mentoring, training and opportunities across the St Albans group.
• Enjoy generous staff discounts across Hellenika, SK Steak & Oyster, Sushi Room and Sunshine.
• Work in the heart of James Street within The Calile Hotel precinct, surrounded by some of Brisbane’s best dining, retail and lifestyle destinations.

Screening Questions

• Do you have customer service experience?