Restaurant Manager - Lead Operations & Guest Experience

seek.com.au; Nambour; On-site; AUD 65,000 - 90,000; Full time

Job summary

Down Town Nambour in Nambour, QLD 4560, is seeking an experienced Restaurant Manager to lead dining operations and deliver exceptional hospitality experiences. This full-time role focuses on staff leadership, service excellence and financial performance in a busy hospitality setting.

Reporting to the owner, you will oversee recruitment, training, scheduling and performance, while maintaining high standards of food safety and guest satisfaction.

Qualifications

• Proven experience as a Restaurant Manager or similar senior hospitality role.
• Strong leadership and team management skills.
• Excellent customer service orientation and communication.
• Sound financial acumen with P&L, budgeting and cost control.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service delivery.
• Mentor staff, recruit, train, schedule and manage performance.
• Monitor revenue, costs and profitability; implement cost controls.
• Maintain high standards of customer service and handle guest inquiries.
• Ensure health, safety and food hygiene compliance.
• Manage inventory, ordering and supplier relationships.
• Collaborate with kitchen for consistent food quality and timely service.
• Analyze sales data and feedback to identify growth opportunities.
• Represent the restaurant at local events to build brand awareness.
• Liaise with stakeholders to maintain policies and procedures.

Job description

Down Town Nambour in Nambour, QLD 4560, is seeking an experienced Restaurant Manager to lead dining operations and deliver exceptional hospitality experiences. This full-time role focuses on staff leadership, service excellence and financial performance in a busy hospitality setting.

Reporting to the owner, you will oversee recruitment, training, scheduling and performance, while maintaining high standards of food safety and guest satisfaction.