Restaurant Manager

Subway Group; Samford Village; On-site; AUD 50,000 - 70,000; Full time

Job summary

Subway Group is seeking a Restaurant Manager for an Australian franchise. You will lead a fast-paced team to deliver quick and nutritious meals, while maintaining Subway brand standards and ensuring excellent customer service.

The role offers career progression within a growing franchise network and requires strong leadership, scheduling, and financial oversight to drive store performance. Applicants should be able to work on-site in Australia and manage a busy operation.

Qualifications

• Experience in fast-paced retail management.
• Strong leadership and team development skills.
• Customer service oriented with focus on standards.

Responsibilities

• Recruitment, induction and training of staff according to Subway training requirements; lead by example.
• Create and manage staff schedules.
• Check deliveries, match orders and handle daily banking.
• Prepare stock and sales paperwork; process employee pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance with Subway guidelines and local regulations.
• Perform inventory management and weekly stock takes.
• Analyse weekly sales and inventory reports to improve the business.
• Direct and undertake housekeeping to maintain restaurant cleanliness and presentation.
• Implement in-store marketing material and POP in line with campaigns.
• Ensure safety procedures are followed to prevent injury and provide a safe work environment.
• Promote high level of customer service and handle escalated complaints.

Job description

With over 40,000 restaurants, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the globe our Franchise Owners are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

The Restaurant Manager is at the heart of the operation and our Franchise Owners are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

Main Responsibilities

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining restaurant cleanliness and presentation
• Implement in-store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering to customer needs.

The Ideal Candidate

Working as a Restaurant Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchise Owners are proud of their hard-working teams and are able to offer fantastic career path opportunities to truly develop your career.

About The Company

Please be aware that restaurants are independent franchises. All applications are sent to the Franchise Owner or operator.