Restaurant Manager

Ibis; Mackay Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

ibis Mackay, part of Accor, invites experienced Restaurant Manager to join our leadership team beside Mackay Airport. You will oversee daily front-of-house operations, ensure service excellence, and develop our people.

You will uphold brand standards, manage guest issues, and drive profitability through cost control and inventory management. Join a welcoming team delivering memorable guest experiences in tropical North Queensland.

Qualifications

• Experience leading hospitality teams in a similar role.
• Proven ability to deliver high-quality guest service.
• Strong communication and relationship-building skills.

Responsibilities

• Lead front-of-house food & beverage operations.
• Maintain relevant brand standards and service quality.
• Strategise on new products and service offerings.
• Handle guest issues and support emergency procedures.
• Ensure food safety, hygiene and safe work practices.
• Manage systems, inventory and cost-control to optimise profitability.
• Create unforgettable guest experiences with friendly, professional service.

Skills

Leadership experience

Customer service orientation

Communication skills

Team building

Job description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, Accor is thePacific's largest and fastest-growing hotel groupwith a network of more than5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond limits.

Conveniently located beside Mackay Airport, ibis Mackay offers modern accommodation, warm and friendly service, and the lively TurBARlence Tavern - all just a short walk from the terminal. Welcoming business and leisure travellers alike, our team is passionate about creating relaxed, memorable guest experiences in the heart of tropical North Queensland.

As part of Accor, one of the world’s leading hospitality groups, you will join a global network of passionate hospitality professionals committed to placing people at the heart of everything we do.

Youwillenjoyexclusivebenefits,specificto thesector andbeyond, aswellasstrongrecognition for your daily commitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsense of meaning to create lasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.

Job Description

We're looking for an experienced and dynamic Restaurant Manager to join our leadership team. You will play a key role in overseeing all aspects of daily operations of the food and beverage offering, delivering memorable guest experiences, leading service excellence, and developing our people.

What you will be doing:

• Lead front-of-house food & beverage operations
• Ensure Food & Beverage relevant brand standards are maintained
• Strategise on new products and service offerings
• Manage guest issues and support emergency response procedures
• Maintain compliance with food safety, safe work and hygiene standards
• Manage systems, inventory and implement cost control measures to optimise profitability
• Create unforgettable experiences, delivering friendly, professional service for our guests

Qualifications

Your experience and skills include:

• Service focused personality is essential and previous leadership experience required in a similar role
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

Additional Information

Your team and working environment:
Join a close-knit, supportive team that values collaboration, respect and a positive attitude
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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