Food & Beverage Attendant

ibis, ibis Styles, ibis budget; Mackay Regional; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Discounted hotel stays

Career development

Learning programs

Job summary

Accor’s ibis Mackay, located near Mackay Airport, invites you to join TurBARlence Tavern across F&B services including in-room dining and conferencing. You will provide friendly service, maintain standards, and support smooth operations in a vibrant hospitality setting.

We seek service-focused individuals with a passion for food and guest experiences. RSA certification (or eligibility), teamwork, and flexible shifts including weekends and public holidays are valued, with Australian work rights

Qualifications

• Service focused personality is essential and a passion for everything food and beverage.
• Previous experience in a similar role.
• RSA certification (or eligible to obtain).
• Must have current work rights in Australia.

Responsibilities

• Serve food and beverage to guests across TurBARlence Tavern, in-room dining and conferencing.
• Ensure guest satisfaction and uphold brand standards.
• Enter and close dockets correctly into the POS system.
• Liaise with kitchen to maintain high quality and presentation.
• Maintain hygienic service techniques at all times.
• Keep bar and dining areas clean and presentable, following procedures.
• Assist with stock control and room set ups.

Skills

Interpersonal skills

Teamwork

Problem-solving

RSA certification

Job description

Company Description

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, Accor is the Pacific's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond limits. Conveniently located beside Mackay Airport, ibis Mackay offers modern accommodation, warm and friendly service, and the lively TurBARlence Tavern - all just a short walk from the terminal. Welcoming business and leisure travellers alike, our team is passionate about creating relaxed, memorable guest experiences in the heart of tropical North Queensland. As part of Accor, one of the world's leading hospitality groups, you will join a global network of passionate hospitality professionals committed to placing people at the heart of everything we do.

Job Description

Are you passionate about food and creating unforgettable for our guests? We're looking for new Food & Beverage Attendants to join our team, working across TurBARlence Tavern, in room dining & conferencing.

What You'll Be Doing

• Serving food and beverage to all guests
• Ensure guest satisfaction and brand standards are maintained
• Ensuring dockets are entered correctly and closed off into POS system
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal
• Maintain hygienic food service techniques at all times
• Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures
• Assisting with stock control and room set ups

Qualifications

Service focused personality is essential and a passion for everything food and beverage

• Previous experience in a similar role

Barista Skills/experience

• Strong interpersonal and problem-solving abilities
• Ability to work as part of a team
• Hold current Responsible Service of Alcohol (RSA) certification (able to obtain)
• Flexibility to work various shifts including week-ends, evenings and public holidays
• Must have current work rights in Australia

Additional Information

With over 400 hotels in Australia and 5,000 across the globe, we provide:

• endless career development opportunities
• discounted hotel accommodation worldwide
• learning programs through our Academies and the opportunity to earn qualifications while you work