Restaurant Manager

EJ Franchising Pty Ltd; Geelong; On-site; AUD 70,000 - 110,000; Full time

Job summary

El Jannah is seeking an experienced Restaurant Manager to lead one of our busy outlets and bring the El Jannah experience to life daily. This senior, hands-on role focuses on guest experience, team culture, food quality, safety, and delivering strong commercial results.

You will set the tone for the business, develop your management team, and create an environment where guests and staff feel welcome, supported and proud to be part of El Jannah.

Qualifications

• Proven leadership of large teams in a fast-paced hospitality setting.
• Demonstrated ability to drive guest satisfaction and service standards.
• Strong budgeting, labour, and inventory control experience.

Responsibilities

• Oversee day-to-day restaurant operations with a hands-on leadership style.
• Champion a guest-first culture and uphold high service standards.
• Develop and mentor the management team to deliver consistent performance.
• Ensure food quality, cleanliness, safety, and WHS compliance across the venue.
• Lead recruitment, onboarding, and performance management of staff.
• Manage labour, payroll, and administrative tasks efficiently.
• Monitor sales, costs, and profitability to hit targets.
• Oversee stock, ordering, supplier relationships, and inventory control.
• Address guest feedback professionally and responsively.
• Build strong ties with the local community and brand presence.

Skills

Leadership

Team development

Cost management

Food safety

Guest experience

Communication

Job description

El Jannah is an iconic Australian brand that began in 1998 in Granville, Sydney, with a simple idea: serve honest, authentic Lebanese-Australian food that brings people together. More than two decades on, our legendary charcoal chicken, bold flavours and energetic restaurants continue to create memorable experiences guests love across Australia. As we continue to grow, we remain focused on what matters most: great food, great people and genuine connection.

About the Role

We’re looking for an experienced and driven Restaurant Manager to lead one of our restaurants and bring the El Jannah experience to life every day. This is a senior, hands-on leadership role responsible for the overall performance of the restaurant, from guest experience and team culture to food quality, safety and commercial results.

As Restaurant Manager, you'll set the tone for the business, lead and develop your management team and create an environment where both guests and team members feel welcome, supported and proud to be part of El Jannah.

What You’ll Be Doing:

• Leading the overall day-to-day operations of the restaurant
• Championing the EJ Way, a guest-first culture and ensuring consistently high service standards
• Building, leading and developing a high-performing management and team member group
• Driving strong food quality, cleanliness, food safety and WHS compliance
• Overseeing recruitment, onboarding, rostering and performance management
• Managing labour, payroll and operational administration
• Monitoring sales, costs and profitability, and delivering against business targets
• Managing stock, inventory, ordering and supplier relationships
• Handling guest feedback professionally and proactively
• Building strong connections within the local community

What We’re Looking For

• Previous experience as a Restaurant Manager in QSR or fast-paced hospitality
• Proven ability to lead, coach, inspire, energise and develop large teams
• Performance and outcome driven with strong commercial acumen, including labour, cost and inventory management
• Sound knowledge of food safety, WHS and compliance requirements
• A calm, confident leadership style with the ability to lead under pressure
• Strong communication, organisation and decision‑making skills
• A genuine passion for food, people and guest experience
• Availability to work flexible rosters, including evenings and weekends
• Lead an iconic Australian brand with a strong culture and loyal guests
• Real autonomy and accountability in running your restaurant
• A fast‑paced, rewarding environment where your leadership truly matters
• Clear career pathways building leadership, operational and management capabilities to further your career with a growing national brand
• If you’re ready to lead a restaurant you’re proud of, develop great people and deliver experiences guests love, we’d love to hear from you.