Assistant Restaurant Manager (Training & Compliance focus)

EJ Franchising Pty Ltd; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

El Jannah, a iconic Australian brand, is seeking an experienced Assistant Restaurant Manager to lead compliance and daily operations across the Earlwood and Maroubra locations. You will work with the Restaurant Manager to uphold food safety, WHS, cleanliness, HR entitlements and accurate timesheets.

You will coach and develop teams, support recruitment and onboarding, manage stock and inventory, and contribute to a guest‑first service culture with high standards at every shift.

Qualifications

• 2–4 years' experience in a QSR or fast-paced hospitality environment.
• Proven experience supporting or leading teams in a leadership role.
• Strong communication and people leadership skills.
• A strong working knowledge of food safety, WHS and operational compliance.
• Strong organisational and time-management skills.

Responsibilities

• Owning food safety, cleanliness and WH&S compliance across both restaurants, including audits, checks and corrective actions.
• Keeping compliance documentation, training records and food safety audit-ready.
• Ensuring teams follow food handling, hygiene and safety procedures every shift.
• Supporting the Restaurant Managers in leading daily operations and delivering against KPIs.
• Championing our guest-first culture (the "EJ Way") and consistently high service standards.
• Coaching, developing and supporting team members and Shift Leaders.
• Supporting recruitment, onboarding and performance management.
• Managing stock levels, deliveries and inventory controls.
• Supporting administrative processes.

Skills

Food safety knowledge

WH&S compliance

People leadership

Communication skills

Operational excellence

Job description

El Jannah is an iconic Australian brand that began in 1998 in Granville, Sydney, with a simple idea: serve honest, authentic Lebanese-Australian food that brings people together. More than two decades on, our legendary charcoal chicken, bold flavours and energetic restaurants continue to create memorable experiences guests love across Australia. As we continue to grow, we remain focused on what matters most: great food, great people and genuine connection.

About the Role

We're looking for an experienced Assistant Restaurant Manager to lead compliance and day-to-day operations across our Earlwood and Maroubra restaurants. You will work alongside the Restaurant Manager to ensure that both sites maintain the highest standards for food safety, WH&S, Cleanliness, HR entitlements and timesheet accuracy.

What You'll Be Doing

• Owning food safety, cleanliness and WH&S compliance across both restaurants, including audits, checks and corrective actions.


• Keeping compliance documentation, training records and food safety audit-ready.


• Ensuring teams follow food handling, hygiene and safety procedures every shift.


• Supporting the Restaurant Managers in leading daily operations and delivering against KPIs


• Championing our guest-first culture (the \"EJ Way\") and consistently high service standards


• Coaching, developing and supporting team members and Shift Leaders


• Supporting recruitment, onboarding and performance management.


• Managing stock levels, deliveries and inventory controls


• Supporting administrative processes

What We're Looking For

• 2-4 years' experience in a QSR or fast-paced hospitality environment.


• Proven experience supporting or leading teams in a leadership role


• Strong communication and people leadership skills


• A strong working knowledge of food safety, WHS and operational compliance


• Strong organisational and time-management skills


• A genuine passion for food, people and guest experience


• Availability to work flexible rosters, including evenings and weekends


• A people-first culture that supports leaders to succeed


• Ongoing development and leadership support


• A fast-paced, rewarding environment where your impact is felt every day


• Clear career pathways building leadership, operational and management capabilities to further your career with a growing national brand

If you're passionate about leading people, delivering great food and helping run a restaurant you're proud of, we'd love to hear from you.