Restaurant GM: Lead Team, Elevate Experience & Growth

FAQs; Australia; Remote; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay rates

On the job training and development

Flexibility to suit your lifestyle

Job summary

KFC is seeking a Restaurant General Manager (RGM) in Australia to lead a dynamic team and ensure excellence in team member experience, customer experience, and business growth. You will recruit, train, mentor staff, oversee daily operations, manage budgets and labour costs, maintain safety and food quality, and drive KPIs related to sales and profitability.

As an RGM, you will foster a positive work environment, implement marketing initiatives, address customer feedback, and ensure compliance

Qualifications

• Proven experience as an Assistant Restaurant Manager or equivalent leadership role.
• Strong understanding of financial performance metrics including profit & loss, labour management and inventory control.
• Excellent communication, leadership and interpersonal skills with a focus on Team Member and Customer Experience.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
• Passion for delivering exceptional experiences and driving business success.
• Ability to train and develop a dynamic team.

Skills

Leadership

P&L & cost control

Communication

Multi-tasking

Customer experience

Team development

Job description

KFC is seeking a Restaurant General Manager (RGM) in Australia to lead a dynamic team and ensure excellence in team member experience, customer experience, and business growth. You will recruit, train, mentor staff, oversee daily operations, manage budgets and labour costs, maintain safety and food quality, and drive KPIs related to sales and profitability.

As an RGM, you will foster a positive work environment, implement marketing initiatives, address customer feedback, and ensure compliance