Shift Leader & Team Coach—Guest Experience & Growth

FAQs; Lismore City Council; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

On the job training and development

Flexibility to suit your lifestyle

Job summary

KFC is seeking an Assistant Restaurant Manager to be the right-hand person to the Restaurant General Manager in New South Wales. You will lead shifts, train and develop a team, recruit staff, and coach performance to achieve strong team and customer experiences while driving profitability.

You will manage budgets, inventory, and labour costs, ensure safety compliance, and implement marketing initiatives to grow the business. Join a team that values excellence and service at the Colonel's table.

Qualifications

• Experience in a supervisory position.
• Strong communication and leadership skills.
• Ability to train and develop a dynamic team.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Lead shifts and manage a dynamic team to ensure safe, efficient restaurant operations.
• Drive KPIs related to sales, profitability, and customer/team experience.
• Oversee budgets, inventory, and labour costs to optimise efficiency and growth.
• Ensure compliance with health and safety regulations and address customer feedback.

Skills

Leadership

Communication

Team Management

Training & Development

Problem Solving

Budgeting & Cost Control

Decision Making

Customer Experience

Job description

KFC is seeking an Assistant Restaurant Manager to be the right-hand person to the Restaurant General Manager in New South Wales. You will lead shifts, train and develop a team, recruit staff, and coach performance to achieve strong team and customer experiences while driving profitability.

You will manage budgets, inventory, and labour costs, ensure safety compliance, and implement marketing initiatives to grow the business. Join a team that values excellence and service at the Colonel's table.