Restaurant Assistant Manager - Lead & Inspire Guest Service

Otr Group; Hamilton; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Uniforms provided

Nationally accredited qualifications

Step-Up Incentive Program

OTR App benefits

Job summary

Hungry Jack's is seeking an Assistant Restaurant Manager to oversee safe, efficient operations and guest satisfaction. You will train crew, coach leaders, and manage shift plans while driving sales and ensuring hygiene and safety.

The role includes a 12-week training program to prepare you for success, with benefits such as uniforms, potential bonus pay, and opportunities to gain nationally accredited qualifications.

Qualifications

• Retail or hospitality leadership experience preferred.
• Experience delivering exceptional customer service.
• Excellent organisational and time management skills.
• Strong verbal and written communication skills.
• Proven ability to adapt and learn quickly.

Responsibilities

• Conduct structured training for crew members.
• Deliver individual coaching and mentoring sessions.
• Develop shift plans.
• Drive sales and profitability.
• Monitor production controls.
• Complete business reporting for sales, service and safety.
• Maintain profitability by closely monitoring costs.
• Manage all shift safety and hygiene requirements.

Skills

Leadership experience

Customer service

Organisational skills

Communication skills

Adaptability

Job description

Hungry Jack's is seeking an Assistant Restaurant Manager to oversee safe, efficient operations and guest satisfaction. You will train crew, coach leaders, and manage shift plans while driving sales and ensuring hygiene and safety.

The role includes a 12-week training program to prepare you for success, with benefits such as uniforms, potential bonus pay, and opportunities to gain nationally accredited qualifications.