Resource Coordinator – Rail

PROTECH; City of Brisbane; On-site; AUD 65,000 - 86,000; Full time

Benefits offered by this job

Career development

Team events

Job summary

PROTECH is seeking a highly organised Resource Coordinator for our Rail team in Australia. You will coordinate rail personnel across projects, ensure compliance, and support accurate project quotes.

The role combines workforce management with a strong emphasis on client liaison and problem-solving. The ideal candidate has experience in resource coordination within rail/construction or related sectors, excellent organisational skills, and proficiency with Excel and MS Office.

Qualifications

• Previous experience coordinating resources.
• Experience in rail, construction, infrastructure, mining or labour hire is valued.
• Strong organisational and time management skills.
• Excellent communication and relationship-building abilities.
• High attention to detail and strong problem-solving capability.
• Strong numerical and commercial awareness.
• Proficiency with Excel and MS Office.

Responsibilities

• Coordinate day-to-day allocation of rail personnel across projects and rosters.
• Manage workforce scheduling and resourcing to meet operational requirements.
• Liaise with clients, supervisors, project managers and field staff on workforce needs.
• Monitor workforce availability, leave requests and shift coverage.
• Ensure personnel hold current competencies, inductions and compliance.
• Maintain accurate workforce records and scheduling systems.
• Assist with recruitment coordination, onboarding and mobilisation.
• Respond to short-notice staffing requests and operational changes.
• Provide resource planning support to management.
• Build and maintain relationships with employees and clients.
• Prepare and submit detailed quotes for rail and infrastructure works, including labour, hours, allowances, equipment and project costs.
• Track submitted quotes and tenders and follow up with clients.

Skills

Resource coordination

Rail/infrastructure experience

Organisational skills

Communication skills

Attention to detail

Numerical/commercial awareness

Problem-solving

Tools

Excel

Microsoft Office

Scheduling systems

Job description

About the Role

We are seeking a highly organised and proactive Resource Coordinator to join our growing Rail team. In this pivotal role, you will be responsible for coordinating and managing the allocation of rail personnel across multiple projects, ensuring client requirements are met while maintaining compliance, productivity, and workforce availability.
The role will also have a strong quoting component, supporting the preparation of accurate and competitive quotes for rail projects.
This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has strong communication, stakeholder management, and organisational skills.

Key Responsibilities

• Coordinate the day-to-day allocation of rail personnel across projects and rosters.
• Manage workforce scheduling and resourcing to meet operational requirements.
• Liaise with clients, supervisors, project managers, and field employees regarding workforce needs.
• Monitor workforce availability, leave requests, and shift coverage.
• Ensure all personnel hold current competencies, inductions, and compliance requirements.
• Maintain accurate workforce records and scheduling systems.
• Assist with recruitment coordination, onboarding, and mobilisation of new personnel.
• Respond to short-notice staffing requests and operational changes.
• Provide resource planning support to management.
• Build and maintain positive relationships with employees and clients.
• Prepare and submit detailed quotes for rail and infrastructure works, accurately calculating labour, hours, allowances, equipment, and other project costs.
• Track submitted quotes and tenders, follow up with clients, and maintain accurate records of quoting activity and outcomes.

About You

To be successful in this role, you will possess:

• Previous experience resource coordination
• Experience within the rail, construction, infrastructure, mining, or labour hire industry is highly regarded.
• Strong organisational and time management skills.
• Excellent communication and relationship-building abilities.
• High attention to detail and strong problem-solving capability.
• Ability to prioritise competing demands in a dynamic environment.
• Strong numerical and commercial awareness.
• Proficiency with Microsoft Office, particularly Excel.
• Experience using scheduling, rostering, quoting, or workforce management systems would be advantageous.
• Ability to work independently while contributing positively to a collaborative team environment.

What We Offer

• Competitive salary package
• Supportive and collaborative team environment.
• Career development and progression opportunities.
• Exposure to major rail infrastructure projects.
• Stable, full-time position with a respected industry leader.
• Employee recognition and team events.
• Opportunity to develop both operational and commercial skills within the rail industry.

Why Join Us?

We are proud to support some of Australia's leading rail and infrastructure projects by providing skilled, safety-focused personnel. Our people are at the heart of everything we do, and we are committed to creating a workplace where employees are empowered, supported, and given opportunities to succeed.
This is an opportunity to join a growing team where you will play a key role in workforce coordination, client relationships, project resourcing, and quoting. Your ability to keep people, projects, and quoting moving efficiently will directly contribute to the success of our operations.
If you are an organised coordinator with a passion for people, logistics, problem-solving, and delivering exceptional service - we would love to hear from you.