Resort Manager Couple

Cunextseason; Perisher Valley; Hybrid; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Live on-site housing

Private self-contained accommodation

Company phone, laptop & vehicles

Job summary

Cunextseason is seeking an experienced Resort Managing Couple to oversee guest experience from check-in to post-stay, including admin, housekeeping, maintenance, and restaurant/bar operations at a 35-apartment resort in Perisher, NSW. The role is live-in and year-round, with winter duties demanding strong leadership of up to 14 staff.

Candidates should have hotel/hospitality management experience, be mechanically minded, and hold relevant licenses/certifications.

Qualifications

• 3 years managing experience in boutique hotels.
• Basic property maintenance experience.
• Experience with Booking and management software Homhero/RMS.
• C Car Licence and Skid Steer Operators Certificate.
• First aid, RSA and food safety certificates.

Responsibilities

• Winter duties: manage daily operations of the resort, recruit and lead team members, ensure housekeeping standards and guest satisfaction.
• Manage on-site and off-snow operations, oversee restaurant and bar services, and coordinate maintenance with trades.
• Low season duties: general maintenance, upkeep and liaising with subleased apartments, overseeing renovations and campaigns to boost bookings.

Skills

3 years managing experience

Basic property maintenance

Homhero/RMS booking software

C Car Licence & Skid Steer Certificate

First aid, RSA & food safety

Tools

Homhero RMS

Job description

ATTENTION employees: Please DO NOT send your profiles to employers who create job ads unless you meet the minimum experience requirements, can obtain necessary work permits / visas, and are genuinely interested in the position. If you do not have a profile you will need to create one.

Job Title:

Country

Australia

State:

NSW

City:

Perisher

Start Date:

Other

3 years

Includes employee housing?

Yes

The position is

Full time

Important details about this position

Start date: February 2024.Our resort that consists of 35 self-contained apartments, a Restaurant & Bar and Over-snow transport services. Located in the heart of the Perisher Ranges we are only a few hundred metres from the first chair lift and across from the cross-country ski track. We are amongst the hustle and bustle of what Perisher Valley has to offer.The Position:We are looking for an experienced Resort Managing Couple that will be tasked with the responsibility of the guest experience throughout the life cycle of an accomodation booking. From guest checkin, general administration and office duties, housekeeping, scheduling and co-ordinating maintenance, running the Restaurant & Bar and Oversnow operations.This hands on, live-in position requires Hotel and Hospitality management experience where you will be required to manage the Resort to a high level of standard.The position requires full-time operation during the busy winter season (May - October) with a team of up to 14 team members and from October - April (our low season) you will be the on-site caretakers, without team members.Aside from your hotel management experience, being mechanically minded and handy on the tools is highly desirable.Winter (May to October) Duties include:Manage daily operations of the resort.Recruit, train, and lead all team members.Manage team culture, expectations, and weekly rosters.Provide an exceptional guest experience and manage guest expectations.Ensure high standard of housekeeping and cleanliness of the resort.Manage guest feedback in person and online to ensure our reputation is upheld.Meet and exceed restaurant, bar and company financial objectivesDrive and maintain all the on-site (on and off snow) vehicles.Ensure resort properties are kept to a high level of standard.Liaise and monitor all trade services for any renovations, repairs & maintenance of the resort.Low season (November to April) duties include:General Maintenance and upkeep of the resort.Provide an exceptional guest experience and manage guest expectationsEnsure high standard of housekeeping and cleanliness of the resort.Manage guest feedback in person and online to ensure our reputation is upheld.Carry out bi annual condition reports of all subleased apartmentsLiaise with subleasees in regards to renovations, repairs & maintenance of the resort.Liaise and monitor all trade services for any renovations, repairs & maintenance of the resort.Manage marketing campaigns to generate accommodation bookings and maximise revenue.

Benefits and Perks

Live on the mountain all year around and be part of a tight knit friendly communityBe part of a company that is passionate about providing a wonderful on snow experiencePrivate self-contained accommodation.Attractive remuneration packageCompany phone, laptop & vehicles

Candidate Essentials:

You must have the following to be considered for this job.

• 3 years managing experience in boutique hotels
• Basic property maintenance
• Experience with Booking and management software Homhero/RMS.
• Hold a C Car Licence and Skid Steer Operators Certificate.
• Have first aid, RSA, and food safety certificates.