Resort Housekeeping Manager

Palmer Coolum Resort Pty Ltd; Coolum Beach; On-site; AUD 65,000 - 95,000; Full time

Job summary

Palmer Coolum Resort in Yaroomba, Queensland seeks an experienced Resort Housekeeping Manager to oversee housekeeping during the preopening renovation.

You will lead a team, manage budgets, ensure high standards of cleanliness and guest comfort, and drive preparations to support a successful resort opening in the coming months.

Qualifications

• 3–5 years of housekeeping management experience in hotel/resort.
• Proven track record of leading housekeeping teams.
• Strong understanding of hospitality service standards.
• Budgeting and cost-control experience.
• Flexibility for varied hours.
• Health and safety knowledge in hospitality settings.

Responsibilities

• Lead and develop housekeeping team to high standards.
• Schedule staff to ensure efficient coverage across all areas.
• Develop and enforce housekeeping policies, procedures and quality controls.
• Conduct regular inspections of guest rooms, common areas and facilities.
• Develop & manage the housekeeping budget including labour, supplies and equipment maintenance.
• Monitor inventory levels and order supplies as needed.
• Liaise with renovation and maintenance to coordinate operations.
• Maintain health and safety compliance with cleaning chemicals and equipment.
• Track KPIs and prepare reports on housekeeping operations.
• Identify opportunities for process improvements and cost savings.

Skills

Housekeeping management

Hospitality operations

Budget management

Staff leadership

Quality standards

Education

Hospitality management qualification

Job description

Palmer Coolum Resort is seeking a dedicated and experienced Resort Housekeeping Manager to oversee our housekeeping operations during the preopening phase of our renovation. This is a full-time position based at our stunning beachside location in Yaroomba, Queensland. As Housekeeping Manager, you will be responsible to develop and lead a team of housekeeping staff, managing budgets, maintaining quality standards, and delivering an outstanding product to allow the resort to open in the coming months.

Key responsibilities

• Recruit, Supervise, train, and motivate the housekeeping team to the highest of standards,
• Schedule and coordinate housekeeping staff to ensure efficient coverage across all areas,
• Develop and implement housekeeping policies, procedures and quality control standards
• Conduct regular inspections of guest rooms, common areas and facilities to ensure compliance with resort standards
• Develop & Manage the housekeeping budget, including labour costs, cleaning supplies and equipment maintenance
• Monitor inventory levels and order supplies as needed to maintain operations,
• Liaise with other departments including renovation & maintenance to coordinate operations,
• Maintain health and safety compliance, including proper use of cleaning chemicals and equipment
• Track key performance metrics and prepare reports on housekeeping operations
• Identify opportunities for process improvements and cost savings within the department

What we’re looking for:

• Minimum 3-5 years' experience in housekeeping management within a hotel, resort or similar hospitality environment
• Proven track record of leading and developing housekeeping teams effectively
• Strong understanding of hospitality service standards and attention to detail
• Excellent organisational and time management skills with the ability to manage multiple priorities
• Budget management experience and ability to manage costs whilst maintaining service quality
• Strong communication skills and ability to work collaboratively across departments
• Knowledge of health and safety regulations in hospitality settings
• Problem-solving abilities and a proactive approach to addressing operational challenges
• Physical capability to perform some hands-on housekeeping duties when required
• Flexibility to work varied hours, including weekends and public holidays as required
• Relevant hospitality management qualifications or certifications are preferred

What we offer

Palmer Coolum Resort provides a competitive compensation package and a range of benefits designed to support your wellbeing and career development. We offer opportunities for professional growth within a dynamic hospitality environment and the chance to work in a beautiful beachside setting.

About us