Resort General Manager (Single) / Management Couple

Sovereign Resort; Cooktown; On-site; AUD 130,000 - 200,000; Full time

Benefits offered by this job

Company vehicle

Relocation assistance

20 days annual leave

Job summary

The Sovereign Resort in Cooktown, Far North Queensland, seeks an experienced General Manager or management couple to lead this AAA 4-star, 38-room resort. Reporting to the owners, you’ll drive safe, compliant, profitable operations across all departments including accommodation, restaurant, bar, bottle shop and airport services.

You’ll shape budgets and P&L, oversee rostering and recruitment, ensure WHS and liquor licensing compliance, and maintain a warm, fair leadership style to build a stable

Qualifications

• At least two years' senior management experience in a hotel, resort or licensed venue with accommodation, F&B and a bottle shop.
• Experience leading multi-department teams of 50 or more.
• Strong financial management, including budgets, P&L, payroll, cash and stock control.
• Sound working knowledge of the Hospitality Award, Fair Work, WHS and liquor licensing.
• A current Queensland RMLV, or the ability to obtain one before starting, plus RSA and Food Safety Supervisor certificates.
• Experience with PMS (OPERA) and POS (SwiftPOS).
• A driver's licence and a satisfactory National Police Check.
• Willingness for remote living during the tropical wet season.

Responsibilities

• Leading day-to-day operations across accommodation, restaurant, bar, bottle shop and airport services.
• Guest experience, reservations, revenue and online distribution, keeping our 4-star standard.
• Budgets, P&L, payroll, stock control and monthly reporting to the owners.
• Liquor, food, transport and WHS compliance, including holding the RMLV.
• Recruitment, rostering, training and performance under the Hospitality Award.
• Property and maintenance planning, and capital works.
• Marketing, events and community relationships.
• Leading cyclone and emergency preparedness through the wet season.

Skills

Leadership

Financial management

People management

Hospitality knowledge

Tools

OPERA PMS

SwiftPOS POS

Job description

Lead an iconic Far North Queensland resort. The Sovereign Resort Hotel is looking for an experienced management couple or a single General Manager to lead one of Cooktown's best-known businesses. Reporting to the owners, you'll be accountable for the safe, compliant, profitable and guest-focused operation of the whole business. You'll lead the management team (including Assistant Managers, Retail, Maintenance, Head Chef and Airport Operations) and their teams.

Key responsibilities

Leading day-to-day operations across accommodation, restaurant, bar, bottle shop and airport services

Guest experience, reservations, revenue and online distribution, keeping our 4-star standard

Budgets, P&L, payroll, stock control and monthly reporting to the owners

Liquor, food, transport and WHS compliance, including holding the RMLV

Recruitment, rostering, training and performance under the Hospitality Award

Property and maintenance planning, and capital works

Marketing, events and community relationships

Leading cyclone and emergency preparedness through the wet season

About you

At least two years' senior management experience in a hotel, resort or licensed venue with accommodation, F&B and a bottle shop

Experience leading multi-department teams of 50 or more

Strong financial management, including budgets, P&L, payroll, cash and stock control

Sound working knowledge of the Hospitality Award, Fair Work, WHS and liquor licensing

A current Queensland RMLV, or the ability to obtain one before starting, plus RSA and Food Safety Supervisor certificates

Experience with a PMS (ideally OPERA) and POS (ideally SwiftPOS)

A leadership style that's warm, fair and firm, and the ability to build a stable team in a small community

A current driver's licence and a satisfactory National Police Check

A genuine readiness for remote living and the tropical wet season

Attractive Salary package of $130,000 (single Manager) or $200,000 (Management Couple) per year

Company vehicle with fuel and maintenance included

Relocation assistance

20 days' annual leave

About us

The Sovereign is a AAA 4-star, 38-room resort in the heart of historic Cooktown, the northernmost town on Australia's east coast and the gateway to Cape York. Set in tropical gardens around a lagoon-style pool, the resort includes resort rooms on-site and luxury villa nearby, The Balcony Restaurant overlooking the Endeavour River and the seven-day Cafe Bar, an on-site bottle shop, and airport and wharf transfers, car hire, fly-stay packages, and airport, freight and pathology logistics services. We’re a significant local employer with around 65 staff, and a well-established part of the Cooktown community.