Residential Support Worker

Carinya Society; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

Carinya Society in Coburg, Melbourne, is a not-for-profit disability service established in 1952. It provides centre-based day programs, active support, and supports adults with disabilities to live with independence and dignity.

The Residential Support Worker role focuses on person-centred support, safety, and wellbeing within a residential setting, fostering belonging and stability for residents across northern Melbourne.

Qualifications

• 2-3 years in the Disability Sector as a Support Worker
• Certificate III or higher in disability or related field
• Current Level 2 First Aid and CPR certification
• Current NDIS Workers Screening Check
• Current Australian/Victorian Police Check
• NDIS Workers Orientation Module completed
• Exceptional written and verbal communication
• Strong analytical and problem-solving skills
• Knowledge of relevant legislation and NDIS guidelines

Responsibilities

• Develop and regularly review individual support plans with residents and families
• Assist residents with daily living, personal care, dressing, and mobility with dignity
• Support meal preparation, cleaning, and laundry to promote independence
• Provide feeding support and implement modified diets during mealtimes
• Implement Behaviour Support Plans with consistency and care
• Support residents to access community activities, appointments and social outings
• Maintain records in Carinya's CRM system
• Ensure the home is clean, safe and welcoming
• Collaborate with colleagues to deliver high-quality residential support

Job description

Reporting to the Client Services Manager and Residential Team Leader, the Residential Support Worker plays a key role in supporting individuals with disabilities to live with independence, safety, and dignity within a residential setting. This role delivers personalised, person-centred support that promotes physical, emotional, and social wellbeing, while fostering a sense of belonging and stability in the home environment.

The Residential Support Worker is responsible for enhancing each resident's quality of life by assisting with daily living activities, facilitating community participation, and supporting the achievement of individual goals in alignment with their care plans and personal preferences. Through respectful relationships, proactive support, and a commitment to best practice, the role contributes to a safe, inclusive, and empowering residential experience.

Key responsibilities

• Collaborate with residents, families, carers, and allied professionals to develop, implement, and regularly review individual support plans
• Ensure plans reflect individual goals, preferences, and NDIS requirements, and are responsive to changing needs
• Assist residents with daily routines including personal care, hygiene, dressing, and mobility, ensuring dignity and respect at all times
• Support residents with household tasks such as meal preparation, cleaning, and laundry to promote independence and life skills
• Provide assistance during mealtimes, including feeding support and implementation of modified diets and mealtime management plans
• Implement Behaviour Support Plans (BSPs) with consistency and care, supporting residents to manage behaviours of concern
• Support residents to access and participate in community activities, appointments, and social outings
• Maintain accurate records of daily support, incidents, progress notes, activities and resident interactions using Carinya's CRM system
• Ensure the residential home is clean, safe, and welcoming at all times
• Work collaboratively with colleagues to deliver consistent, high-quality residential support

About you

• At least 2-3 years of experience in the Disability Sector as a Support Worker
• Certificate III or higher in disability or related field
• Current Level 2 First Aid and CPR certification
• Current NDIS Workers Screening Check
• Current Australian/Victorian Police Check
• Successful completion of the NDIS Workers Orientation Module
• Exceptional written and verbal communication
• High level of analytical and problem-solving skills
• Knowledge and understanding of relevant legislation and NDIS guidelines
• Demonstrated commitment to continued professional and personal development

About us

Established in 1952 and registered with NDIS, Carinya Society is a not-for-profit adult disability service based in Coburg providing training and active support to advance the independence, dignity, worth and human rights of people with disabilities. Carinya delivers centre-based individual and group day programs for more than 100 participants from across the northern sweep of Melbourne, as well as community participation and Specialist Disability Accommodation (SDA) supporting residents through Supported Independent Living (SIL).

Carinya is a welcoming, diverse and supportive community operating across a large local precinct with participants from school leavers to seniors. We take pride in creating a safe and enjoyable space, actively supporting adults with all levels of abilities to fulfil their hopes, goals and dreams to be the best versions of themselves.