Support Worker

Connection Care; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Connection Care Services in Melbourne is seeking a compassionate Support Worker to provide personalised assistance based on each participant’s goals and plans. You will support daily living, personal care, social participation, transport, meals, and household routines.

The role requires adherence to participant support plans, accurate notes, and professional communication with families and the broader support network. Training in medication support may be required.

Qualifications

• NDIS Worker Screening Check is required.
• Working with Children Check where relevant.
• Current First Aid and CPR.
• Reliable vehicle and appropriate insurance is desirable.
• Medication or high-intensity support training where required.
• Relevant experience supporting people with disability.

Responsibilities

• Assisting with daily living activities.
• Personal care and hygiene support.
• Social and community participation.
• Transport to appointments, shopping and activities.
• Meal preparation and shopping support.
• Domestic assistance and household routines.
• Supporting participants to develop everyday skills and independence.
• Medication support where appropriately trained and authorised.
• Following participant support plans, routines and communication preferences.
• Maintaining accurate shift notes and relevant documentation.
• Communicating professionally with participants, families, carers and other members of the support network.
• Identifying and reporting incidents, risks or changes in support needs in accordance with organisational procedures.

Education

Disability or community services qualifications

Job description

As a Support Worker with Connection Care Services, you will provide individualised support based on each participant’s goals, preferences, support plan and agreed arrangements.

Depending on the participant and shift, your responsibilities may include:

• assisting with daily living activities
• personal care and hygiene support
• social and community participation
• transport to appointments, shopping and activities
• meal preparation and shopping support
• domestic assistance and household routines
• supporting participants to develop everyday skills and independence
• medication support where appropriately trained and authorised
• following participant support plans, routines and communication preferences
• maintaining accurate shift notes and relevant documentation
• communicating professionally with participants, families, carers and other members of the support network
• identifying and reporting incidents, risks or changes in support needs in accordance with organisational procedures

You will be expected to provide support in a way that promotes participant choice, control, dignity, safety and independence.

The exact duties, location and hours will vary depending on participant needs and service requirements.

Requirements

• NDIS Worker Screening Check
• Working with Children Check where relevant
• Current First Aid and CPR
• Reliable vehicle and appropriate insurance
• Relevant disability, community services, nursing or care qualifications
• Medication or high-intensity support training where required
• Relevant experience supporting people with disability

About the Company

Connection Care Services is a Registered NDIS Provider delivering person-centred disability support across Melbourne and Geelong.

We support participants to work towards greater independence, community participation and everyday wellbeing through respectful, reliable and individualised support.

Our approach is guided by choice, dignity, clear communication and the understanding that every participant has different goals, routines, preferences and support needs.

We are continuing to grow our team and are looking for Support Workers who share these values and want to provide practical, respectful support in participants’ homes and communities.