Residential Manager

BaptistCare NSW & ACT; Forster; On-site; AUD 140,000 - 180,000; Full time

Job summary

BaptistCare NSW & ACT in Forster seeks a Residential Manager to lead Maranoa Centre in Alstonville on the NSW Far North Coast. You will oversee operations, care quality and compliance, while fostering a people-centred culture and strong community relationships.

This role requires proven clinical and operational leadership in a medium to large aged care home, budget oversight, stakeholder engagement and commitment to BaptistCare’s values.

Qualifications

• 5+ years' clinical leadership experience.
• 5+ years' operational leadership within aged care or healthcare.
• Experience leading large multidisciplinary teams.
• Strong understanding of aged care legislation, quality standards and clinical governance.
• Sound financial and commercial acumen, including budget management and AN-ACC funding.
• Experience leading change, improving quality outcomes, and driving organisational performance.
• Exceptional stakeholder engagement and relationship-building skills.
• Genuine commitment to person-centred care and values-based leadership.

Responsibilities

• Provide visible leadership across all aspects of the home's operations.
• Develop and inspire employees, foster accountability, collaboration and continuous improvement.
• Drive quality, compliance, occupancy and financial outcomes.
• Build trusted relationships with residents, families and the wider community.
• Ensure Maranoa continues to be a home where people feel connected, supported and cared for.

Skills

Clinical leadership

Operational leadership

Leading multidisciplinary teams

Aged care legislation & governance

Budget management & AN-ACC funding

Change management

Stakeholder engagement

Person-centred care & values-based

Job description

Lead with compassion, serve with purpose—make every day meaningful at BaptistCare Kularoo Centre

Permanent Full-Time opportunity based in beautiful Forster

Lead a respected aged care home where people, purpose and community come together

Deliver outstanding care, develop great teams and make a lasting difference everyday

About the Role

At BaptistCare, we believe every person is created in God's image and deserves to live with purpose, hope and belonging. Guided by our Christian values of inclusivity, accountability, compassion and teamwork we are committed to enriching the lives of older Australians through exceptional care and meaningful relationships.

We are seeking an accomplished and values-driven Residential Manager to lead Maranoa Centre in the beautiful village of Alstonville on the NSW Far North Coast. This is a rare opportunity to build on the success of a well-established and highly regarded home, known for its quality care, dedicated team and strong connection to the local community.

What You’ll Be Responsible For

As Residential Manager, you will provide visible leadership across all aspects of the home's operations, building on Maranoa’s strong foundations and commitment to excellence. You will develop and inspire employees, foster a culture of accountability, collaboration and continuous improvement, and drive outstanding quality, compliance, occupancy and financial outcomes. You will also build trusted relationships with residents, families and the wider community, ensuring Maranoa continues to be a home where people feel connected, supported and cared for.

About You

You’ve successfully led a medium to large residential aged care home and are recognised for your ability to inspire teams, improve performance and create exceptional resident experiences. You’ll also bring:

• A minimum 5 years' clinical leadership experience
• A minimum 5 years' operational leadership experience within aged care or healthcare
• Demonstrated success leading large multidisciplinary teams
• Strong understanding of aged care legislation, quality standards and clinical governance
• Sound financial and commercial acumen, including budget management and AN-ACC funding
• Experience leading change, improving quality outcomes and driving organisational performance
• Exceptional stakeholder engagement and relationship‑building skills
• A genuine commitment to person‑centred care and values‑based leadership.

Why BaptistCare?

Join one of Australia’s leading not-for-profit care organisations where your career can mean as much to you as it does to the people you help.

From tax benefits and clear development pathways to wellbeing support and a generous recognition program, there are many reasons to work with us, including a range of BaptistCare staff perks designed to support your wellbeing and professional growth.

Lead with heart. Drive excellence. Transform lives.

About Us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

BaptistCare – Inspired by Jesus to champion care for all

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre‑employment medical.