Residential Manager

BaptistCare NSW & ACT; Dubbo; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Salary packaging benefits

Discounts and lifestyle benefits

Wellness programs

Job summary

BaptistCare NSW & ACT is seeking a highly experienced Residential Manager for Kintyre Lodge in Dubbo NSW. You will lead the 24-hour aged care home, drive quality resident care, manage budgets, and mentor a multidisciplinary team to deliver compassionate, resident-centred services.

In this permanent full‑time role you’ll oversee clinical and operational performance, ensure compliance with aged care standards, and foster a positive workplace culture while supporting the home's growth and the

Qualifications

• Bachelor qualification in Nursing or Allied Health.
• Management qualification or equivalent leadership experience.
• Minimum five years' senior management experience leading multidisciplinary teams.
• Minimum five years' clinical experience.
• Sound understanding of the Strengthened Aged Care Quality Standards, HELF, aged care funding models, government subsidies and regulatory requirements.
• Demonstrated success managing a medium to large residential aged care home or comparable healthcare service.
• Strong financial acumen, managing performance to budgeted outcomes and effective workforce planning experience.
• Excellent analytical, problem-solving and decision-making capabilities.
• Experience leading organisational change and continuous improvement initiatives.
• Outstanding communication, relationship-building and stakeholder management skills.
• The ability to balance competing priorities while achieving quality of care and business related agreed outcomes.

Responsibilities

• Lead the overall operations of the Home, ensuring the highest standards of resident care and overall service delivery.
• Create and maintain a positive, safe and inclusive environment for residents, families and employees.
• Drive workforce planning, recruitment, retention, coaching, capacity building and succession planning initiatives.
• Manage financial performance, budgets, occupancy and minutes of care compliance.
• Maintain compliance with the Strengthened Aged Care Quality Standards, WHS, Fair Work and relevant legislation.
• Build trusted relationships with residents, families, employees, health professionals and community stakeholders.
• Lead quality improvement initiatives and foster a culture of accountability, innovation and continuous improvement.
• Oversee effective incident, risk and complaints management processes to ensure outstanding outcomes for residents and families.

Skills

Leadership

Communication

Relationship-building

Stakeholder management

Change management

Education

Bachelor qualification in Nursing or Allied Health

Management qualification or equivalent leadership experience

Tools

Job description

• Permanent Full-Time Residential Manager | Kintyre Lodge, Dubbo NSW
• Relocation assistance package available to eligible successful applicant
• Inspire and empower teams to deliver exceptional, resident-centred care in a thriving aged care community
• Enjoy career growth, and the opportunity to make a real difference with one of Australia’s leading not-for-profit aged care providers

Key Benefits:

• As a registered not for profit organisation, working for BaptistCare may make you eligible for generous tax-free salary packaging benefits
• Financial, retail and lifestyle discounts and benefits
• Access to family friendly member benefits like our wellness programs and fitness passport
• Access to in-house and online training programs
• Supportive, positive team environment
• Real opportunities for career growth within a National Organisation

About the Role

Located in Dubbo, (Central West NSW), BaptistCare’s Kintyre Lodge Aged Care Home is a warm and welcoming community that provides 24-hour care and support to its (81) residents.

We are seeking an experienced and passionate leader to join us as Residential Manager. In this key leadership role, you will be responsible for the overall operational, clinical, financial, and people management outcomes of the Home.

Working closely with a multidisciplinary team, you will drive quality care, staff engagement, compliance, and continuous improvement, and be supported by a Leadership & Management Team including, Care Team Manager, Clinical Nurse Specialist, Education & Quality Supervisor, Lifestyle Coordinator and Chef Manager. BaptistCare’s Innovation & Quality Team and Support Services provide ongoing remote and onsite support. .

Key Responsibilities

• Lead the overall operations of the Home, ensuring the highest standards of resident care and overall service delivery.
• Create and maintain a positive, safe and inclusive environment for residents, families and employees.
• Drive workforce planning, recruitment, retention, coaching, capacity building and succession planning initiatives.
• Manage financial performance, budgets, occupancy and minutes of care compliance. .
• Maintain compliance with the Strengthened Aged Care Quality Standards, WHS, Fair Work and relevant legislation.
• Build trusted relationships with residents, families, employees, health professionals and community stakeholders.
• Lead quality improvement initiatives and foster a culture of accountability, innovation and continuous improvement.
• Oversee effective incident, risk and complaints management processes to ensure outstanding outcomes for residents and families.

About You

You are a confident and collaborative leader with a proven ability to inspire teams, drive operational excellence and deliver exceptional resident outcomes.

To be successful, you will bring:

• Bachelor qualification in Nursing or Allied Health.
• Management qualification or equivalent leadership experience.
• Minimum five years' senior management experience leading multidisciplinary teams.
• Minimum five years' clinical experience.
• Sound understanding of the Strengthened Aged Care Quality Standards, “HELF”, aged care funding models, government subsidies and regulatory requirements.
• Demonstrated success managing a medium to large residential aged care home or comparable healthcare service.
• Strong financial acumen, managing performance to budgeted outcomes and effective workforce planning experience in the meeting of minutes of care quarterly targets.
• Excellent analytical, problem-solving and decision-making capabilities.
• Experience leading organisational change and continuous improvement initiatives.
• Outstanding communication, relationship-building and stakeholder management skills.
• The ability to balance competing priorities while achieving quality of care and business related agreed outcomes.

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

If you would like to be considered for this role, please click‘’Apply’’and attach yourresume.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Successful applications will be subject to a variety of background checks including a police background check via our online police check system.

BaptistCare – Inspired by Jesus to champion care for all.

Please note:This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.