Residential Manager

BaptistCare NSW & ACT; Elderslie; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Tax-free salary packaging

Discounts & benefits

Wellness programs

Training programs

Supportive team

Career growth

Job summary

BaptistCare NSW & ACT is seeking a Residential Manager for Glendale Lodge in Elderslie, NSW. This is a high-impact leadership role within a thriving not-for-profit aged care home.

You will oversee operations, financial performance, clinical governance and people leadership to ensure exceptional resident-centred care. You will champion a safe, welcoming environment and drive continuous improvement with a multidisciplinary team.

Qualifications

• Bachelor-level qualification in Nursing or Allied Health and registration if required.
• Experience in senior management leading multidisciplinary teams.
• Proven ability to manage budgets and regulatory requirements in aged care.

Responsibilities

• Lead the overall operations of the Home and ensure high standards of resident care.
• Create a positive, safe, inclusive environment for residents, families and staff.
• Drive workforce planning, recruitment, retention and succession planning.
• Manage financial performance, budgets, occupancy and funding streams.
• Maintain accreditation and comply with Aged Care Quality Standards and WHS.
• Build trusted relationships with residents, families, staff and stakeholders.
• Lead quality improvement and foster accountability, innovation and continuous improvement.
• Oversee incident, risk and complaints processes to ensure outstanding outcomes.

Skills

Leadership

Financial acumen

Stakeholder management

Communication

Change management

Analytical problem-solving

Decision making

Education

Bachelor qualification in Nursing or Allied Health

Management qualification or equivalent leadership experience

Job description

• Max Term full-time opportunity | Based in Elderslie, NSW


• Lead a thriving aged care home, empowering teams to deliver outstanding resident-centred care


• Grow your career with a leading not-for-profit organisation dedicated to improving lives

Key Benefits:

• As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits


• Financial, retail and lifestyle discounts and benefits


• Access to family friendly benefits like our wellness programs and fitness passport


• Access to in-house and online training programs


• Supportive, positive team environment


• Real opportunities for career growth

About the Role

This is an exciting leadership opportunity in our Baptistare Glendale Lodge Facility in Elderslie for an experienced aged care professional who is passionate about delivering exceptional resident outcomes while leading high-performing teams.

As the Residential Manager, you will have overall responsibility for the operational, financial, clinical and people leadership within the Home. You will champion a resident-centred culture, ensuring every resident receives high-quality care in a safe, welcoming and thriving environment.

Working closely with a multidisciplinary team, you will drive service excellence, foster staff engagement, ensure regulatory compliance, and contribute to the ongoing success and sustainability of the Home.

Key Responsibilities

• Lead the overall operations of the Home, ensuring the highest standards of resident care and service delivery.


• Create and maintain a positive, safe and inclusive environment for residents, families and employees.


• Drive workforce planning, recruitment, retention, coaching and succession planning initiatives.


• Manage financial performance, budgets, occupancy and available funding streams.


• Maintain accreditation and ensure compliance with Aged Care Quality Standards, WHS, Fair Work and relevant legislation.


• Build trusted relationships with residents, families, employees, health professionals and community stakeholders.


• Lead quality improvement initiatives and foster a culture of accountability, innovation and continuous improvement.


• Oversee effective incident, risk and complaints management processes to ensure outstanding outcomes for residents and families.

About You

You are a confident and collaborative leader with a proven ability to inspire teams, drive operational excellence and deliver exceptional resident outcomes.

To be successful, you will bring:

• Bachelor qualification in Nursing or Allied Health.


• Management qualification or equivalent leadership experience.


• Minimum five years' clinical experience.


• Minimum five years' senior management experience leading multidisciplinary teams.


• Demonstrated success managing a medium to large residential aged care home or comparable healthcare service.


• Strong financial acumen, including budget management and workforce planning experience.


• Experience leading organisational change and continuous improvement initiatives.


• Outstanding communication, relationship-building and stakeholder management skills.


• Excellent analytical, problem-solving and decision-making capabilities.


• The ability to balance competing priorities while achieving business and care outcomes.


• Sound understanding of aged care funding models, government subsidies and regulatory requirements.

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Successful applications will be subject to a variety of background checks including a police background check via our online police check system.

BaptistCare – Inspired by Jesus to champion care for all.