Residential Lodge Executive Manager – Guest Experience

Beckons; Sydney; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Accommodation

Meals provided

Job summary

Beckons is seeking an Executive Assistant Manager for Southern Ocean Lodge on Kangaroo Island. You’ll work alongside our General Manager, leading one of Australia’s celebrated luxury wilderness lodges.

This hands-on leadership role guides guest services, hosting, and operations while developing your management capability across multi-department teams. Accommodation and meals are provided as part of this residential placement, with opportunities to broaden leadership across Beckons’ growing

Qualifications

• Significant experience in food and beverage leadership or senior departmental management.
• Background in luxury or 5-star accommodation, ideally a remote or lodge environment.
• Strong leadership skills with a genuine interest in developing people.
• Confidence to grow your expertise across front office and multi-department operations.
• Excellent communication, problem-solving and organisational skills.
• A current driver's licence.
• Willingness to live and work on Kangaroo Island in a residential setting.
• Ability to work a rotating roster, including weekends and public holidays.

Responsibilities

• Support the General Manager across all lodge operations
• Lead guest experience, front office, food and beverage and housekeeping teams
• Act as Manager on Duty, taking full responsibility for the lodge as required
• Host guests and build genuine connections throughout their stay
• Drive service standards, presentation and attention to detail across the property
• Support recruitment, onboarding, training and performance of the team
• Manage rosters, labour costs and operational budgets
• Oversee workplace health and safety, compliance and emergency procedures
• Work closely with the wider Beckons team on projects and reporting
• Develop your management capability and front office expertise alongside your F&B foundation

Skills

Food & beverage leadership

People development

Leadership

Front office & multi-department

Communication

Job description

Beckons is seeking an Executive Assistant Manager for Southern Ocean Lodge on Kangaroo Island. You’ll work alongside our General Manager, leading one of Australia’s celebrated luxury wilderness lodges.

This hands-on leadership role guides guest services, hosting, and operations while developing your management capability across multi-department teams. Accommodation and meals are provided as part of this residential placement, with opportunities to broaden leadership across Beckons’ growing