General Manager

Bannisters; Maryvale; On-site; AUD 180,000 - 260,000; Full time

Job summary

Spicers Peak Lodge seeks a hands-on General Manager to lead luxury guest experiences and strategic growth in Queensland’s high country. You will report to the Regional General Manager and drive overall property management, budgeting, revenue targets, and brand standards across the lodge.

As the leader, you will mentor current and future managers, champion a culture of excellence, and build strong local partnerships while delivering bespoke guest experiences in a remote, high-altitude setting.

Qualifications

• Minimum 3–5 years' experience as General Manager in luxury lodge or boutique brand.
• Strong experience in food & beverage, preferably high-end or fine dining.
• Solid business acumen with ability to manage P&L and optimize costs.
• Proven leadership to motivate a diverse team.
• Excellent communication and professional demeanor.
• Hands-on approach with proactive attitude.

Responsibilities

• Ensure every guest experience exceeds expectations by upholding luxury brand standards.
• Inspire, mentor, and grow leaders to foster excellence and development.
• Provide hands-on leadership across both hotels, refining operational standards and safeguarding assets.
• Manage budgets, control costs, and drive incremental revenue; analyse performance for growth opportunities.
• Align with SBH’s strategic goals and brand standards while advocating for change and innovation.
• Build strong local partnerships and champion marketing initiatives to strengthen brand awareness.

Skills

Leadership

Business acumen

F&B management

Budgeting & P&L

Strategic thinking

Communication

Team motivation

Job description

Spicers Peak Lodge is seeking it's nextGeneral Manager!

As the General Manager of Spicers Peak Lodge, you will be a hands-on host who delights in providing guests with bespoke experiences.Reporting to the Regional General Manager, you will be responsible for the overall management of the property; developing and implementing business strategy; and delivering budgeted growth, revenue and profit targets.

About Spicers Peak Lodge

Perched atop a mountain on 8,000 acres in Queensland high country and just 90 minutes drive from Brisbane CBD, Spicers Peak Lodge offers an exclusive, intimate Australian wilderness lodge experience. The Lodge sits 1,100 metres above sea level with views across to the surrounding peaks.

From untouched rainforest and rugged mountain escarpments to the pristine backdrop of World Heritage Listed national park and ancient volcanic regions, there is no shortage of unspoiled wilderness to experience and admire.

The role and key duties;

• Ensure every guest experience exceeds expectations by introducing innovative tourism opportunities and maintaining luxury brand standards.
• Inspire, mentor, and grow current and future leaders to foster a culture of excellence and professional development.
• Provide hands‑on leadership across both hotels, refining and implementing operational standards while safeguarding physical assets.
• Manage budgets, control costs, and deliver incremental revenue. Analyse performance, identify growth opportunities, and drive profitability across all market segments.
• Ensure alignment with SBH’s strategic goals, values, and brand standards while advocating for change and innovation.
• Build strong local partnerships and champion marketing initiatives to strengthen brand awareness and community engagement.

Essential criteria required to be considered;

• Minimum of 3 -5 years experience in a General Manager position from within a luxury lodge or luxury boutique brand;
• Strong experience in food & beverage, preferably high end, hatted or fine dining;
• A high level of business acumen; Strong understanding of COGS, business expenses and managing P&L's;
• You must understand how to operate and market your own business and maximise revenue across all departments;
• Have the passion, energy and enthusiasm along with proven ability to lead and motivate a dedicated and culturally diverse team;
• Excellent communication skills, a professional and friendly demeanour;
• Willingness to tackle every aspect of the business with a hands‑on approach and a positive attitude.