Residential Field Service Technician - Dawson

Cummins Inc.; Emerald; On-site; AUD 90,000 - 120,000; Full time

Job summary

Cummins Inc. at Dawson Mine seeks an on-site Technician to service a large Cummins-powered fleet, from 15L to Tier 4 60L engines. You will work directly with Komatsu MARC Dawson and site management to maximise uptime and reliability through proactive field service and rigorous diagnostics.

Role is 7/7 12-hour days, performing breakdown responses, scheduled maintenance, and collaborative problem solving with customers, delivering accurate reporting and adhering to HSE policies.

Qualifications

• Apprentice Trained Engine Technician (Cert III) or equivalent.
• Proven experience supporting heavy mining or high horsepower equipment.
• Strong knowledge of Cummins engines across a broad horsepower range.
• Demonstrated capability in diagnostics, troubleshooting, and field repairs.
• Experience working directly with customers in a site-based environment.
• Strong communication skills and ability to build stakeholder relationships.
• Ability to work in remote mining environments.
• HR License (preferred).
• Valid driver’s license.

Responsibilities

• Provide field service support across a large and complex Cummins-powered fleet.
• Diagnose, troubleshoot, and repair engines ranging from 15L through to Tier 4 60L units.
• Respond to breakdowns, perform scheduled maintenance, and identify defects.
• Work directly with customer supervisors and site leadership to optimise reliability and uptime.
• Collaborate across multiple customers and stakeholders operating onsite.
• Identify and implement opportunities to improve equipment performance.
• Maintain accurate service documentation and reporting.
• Adhere to all Health, Safety & Environmental policies and procedures.

Skills

Apprentice Trained Engine Technician

Heavy mining equipment experience

Cummins engines knowledge

Diagnostics & troubleshooting

Customer/site-based experience

Remote mining environments

HR license (preferred)

Valid driver’s license

Education

Cert III in Engine Technology

Job description

Job Summary:

Working at Dawson Mine, this role involves direct engagement with Komatsu MARC Dawson to support a large and complex fleet of Cummins engines, ranging from 15L through to Tier 4 60L units.

This position operates on a 7/7 dayshift roster and is focused on delivering high-quality field service support, including breakdown response, scheduled maintenance, and defect identification to maximise fleet reliability.

You will work closely with Komatsu Site management, building strong relationships with OEM to ensure effective communication, customer satisfaction, and consistent uptime of Cummins-powered equipment onsite.

Key Responsibilities

• Provide field service support across a large and complex Cummins-powered fleet

• Diagnose, troubleshoot, and repair engines ranging from 15L through to Tier 4 60L units

• Respond to breakdowns, perform scheduled maintenance, and identify defects

• Work directly with customer supervisors and site leadership to optimise reliability and uptime

• Collaborate across multiple customers and stakeholders operating onsite

• Identify and implement opportunities to improve equipment performance

• Maintain accurate service documentation and reporting

• Adhere to all Health, Safety & Environmental policies and procedures

Additional Information:

• 7/7 roster – 12hr Dayshift

• Competitive Salary inclusive of all allowances and entitlements + Super

• Fleet vehicle.

• FIFO/local arrangements as per site requirements

• Camp accommodation and meals provided while on site

• PPE and uniforms provided

Qualifications & Experience

• Apprentice Trained Engine Technician (Cert III) or equivalent (required)

• Proven experience supporting heavy mining or high horsepower equipment

• Strong knowledge of Cummins engines across a broad horsepower range

• Demonstrated capability in diagnostics, troubleshooting, and field repairs

• Experience working directly with customers in a site-based environment

• Strong communication skills and ability to build stakeholder relationships

• Ability to work in remote mining environments

• HR License (preferred)

Valid driver’s license

7/7 Site Embedded Technician - Komatsu MARC Dawson

Supporting a new fleet closely with Komatsu to ensure good reliability and long-term relationships are built

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

ReqID 2440251

Relocation Package Yes

100% On-Site No