Residential Care Team Leader

Kanda; Brisbane; On-site; AUD 80,000 - 105,000; Full time

Benefits offered by this job

TCI training

Annual flu vaccine

First Aid & CPR recertification

CEO Scholarship

Sonder platform support

Healthcare partnerships

Flexibility to swap locations across Q

Sanctuary Model training

Employee recognition programs

Job summary

Kanda is seeking a Team Leader for its CYF team in Queensland. You will lead a dedicated group, promote a trauma-informed culture, and mentor staff to support young people’s growth.

Responsibilities include coordinating shifts, ensuring accurate case notes and reports, and delivering person-centred support to promote wellbeing, safety and independence for young people on a 7-day roster. This role blends leadership with hands-on care.

Qualifications

• Experience in a senior role is valued.
• Certificate IV in relevant field.
• Blue Card and NDIS Worker Screening (or Yellow Card) required.
• Child Safety and Criminal History Screening (LCS2) required.
• Current driver’s licence.

Responsibilities

• Lead and motivate the team to maintain a positive, trauma-informed culture focused on quality care and outcomes for young people.
• Ensure all team documentation, case notes, and incident reports are completed accurately and on time.
• Provide compassionate, person-centred support that promotes emotional wellbeing, safety, and development.
• Empower young people with life skills and independence through routines and practical learning.

Skills

Team leadership

Trauma-informed

Emotional regulation

Documentation

Communication

Time management

Microsoft Office

Driver's license

Education

Certificate IV in Child, Youth & Family Intervention / Disability / Mental Health / Community Services

Tools

Microsoft Office

Web-based tools

Job description

Make a Real Difference in a Young Person's Life — Join Kanda's CYF Team

As a Team Leaderwith Kanda, you’ll combine hands-on support work with leadership and mentoring responsibilities. You’ll lead a dedicated team, promote a positive culture of care, and receive ongoing professional development and mentoring to support your own career journey.

Key responsibilities:

• Team Leadership & Culture:Lead and motivate the team to uphold a positive, trauma-informed culture focused on quality care and positive outcomes for young people. Organise and lead team meetings, facilitate communication, and coordinate shift coverage.
• Documentation & Compliance:Ensure all team documentation, case notes, and incident reports are completed accurately and on time, in line with organisational policies, child safety standards, and regulatory requirements.
• Support & Engagement:Provide compassionate, person-centred support that promotes emotional wellbeing, safety, and development. Model positive behaviour and proactive engagement with young people.
• Life Skills & Independence:Empower young people to build essential life skills and independence through structured routines and practical learning, including cooking, personal care, budgeting, and daily living tasks.

What you'll bring:

• Flexibility to work across a 7-day/night roster, including some weekends, public holidays, night shifts and overnight sleepovers
• Experience in a similar senior role is a bonus, but not essential — we value the right attitude just as much
• A Certificate IV (completed or currently studying) in Child, Youth & Family Intervention, Disability, Mental Health, or Community Services
• Strong emotional self-regulation and the ability to set calm, consistent boundaries
• Great attention to detail and time management when it comes to documentation and shift reports
• Confident written and verbal communication skills, along with comfort using Microsoft Office and web-based tools
• A current Blue Card and NDIS Worker Screening (or Yellow Card)
• A clear Child Safety and Criminal History Screening (LCS2)
• A valid driver's licence

What we offer you:

• Ongoing learning and development, including TCI training
• Free annual flu vaccination
• Reimbursement to keep your First Aid & CPR certifications current
• Access to our CEO Scholarship Program
• 24/7 support through the Sonder complete care platform
• Corporate healthcare partnerships
• The flexibility to swap locations across QLD
• Training in the Sanctuary Model of Care Framework
• Recognition programs, including Employee of the Month and 5 & 10-year Service Awards

Want to chat about this role?

Reach out to Taneecia - Talent Acquisition Specialist, on 07 4183 8*** or via email ****@kandacare.com.au

Kandais committed to creating and maintaining a child safe organisation.

We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome — they’re essential to who we are and what we do.