Residential Care Team Leader

Kanda; Hervey Bay; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Learning & development programs

Free annual flu vaccination

First Aid & CPR certification renewal

CEO Scholarship Program

24/7 support via Sonder platform

Healthcare partnerships

Flexible location across QLD

Sanctuary Model of Care training

Employee recognition programs

Résumé du poste

Kanda is a leading Child Safety provider in Queensland seeking dedicated people for its Children, Youth & Family Services (CYF) team. You will be a steady, trusted presence in children’s lives, guiding them through the Sanctuary Model of Care in residential settings across QLD.

The role emphasizes leadership, warmth, and strong teamwork to support safety and growth. Responsibilities include role-modeling, providing care and activities, coordinating with the Case Manager, leading meetings, and

Qualifications

• Leadership role with team guidance and culture building.
• Strong written and verbal communication across stakeholders.
• Accurate documentation and shift reports in a busy residential setting.
• Ability to manage time and prioritize duties in a 7-day roster.
• Valid driver’s license and background screening compliance.

Responsabilités

• Be a positive role model for children and young people.
• Provide warm, everyday care and participate in activities that build trust.
• Support development of life skills and celebrate progress.
• Keep the residential home running smoothly and safely.
• Lead team meetings and assist new staff during shadow shifts.
• Collaborate with Case Manager to tailor strategies per child.
• Maintain up-to-date documentation and shift reports.

Connaissances

Leadership

Communication

Documentation

Time management

Driver's license

Formation

Certificate IV in Child, Youth & Family Intervention, Disability, Mental Health, or Community Services

Outils

Microsoft Office

Description du poste

Make a Real Difference in a Young Person's Life — Join Kanda's CYF Team

Kanda is one of Queensland's leading Child Safety providers, and we're looking for caring, dedicated people to join our Children, Youth & Family Services (CYF) team. In this role, you won't just be doing a job — you'll be a steady, trusted presence in the lives of children and young people, helping them feel safe, build confidence, and work towards a brighter future. Our team works within the Sanctuary Model of Care, giving you a strong, supportive framework to guide the way you connect with and care for the young people in our residential settings.

What your days will look like:

• Being a positive role model — someone kids can look up to, feel safe with, and learn resilience from
• Providing warm, everyday care and joining in fun recreational activities that build connection and trust
• Helping children develop life skills in a supportive, encouraging way, and celebrating their wins through praise and positive reinforcement
• Keeping the residential home running smoothly — from cooking and cleaning to general household upkeep — so it feels like a real home
• Stepping into a leadership role: guiding your team, building a positive culture, and keeping the focus on quality care
• Working closely with the Case Manager to help shape and deliver strategies tailored to each child's needs
• Keeping documentation up to date and running smoothly within the team
• Leading team meetings and helping new team members settle in through shadow shifts
• Coordinating tasks across the team to keep things running well
• Being flexible with shift work, including in-home sleepovers, as part of providing round-the-clock care

What you'll bring:

• Flexibility to work across a 7-day/night roster, including some weekends, public holidays, night shifts and overnight sleepovers
• Experience in a similar senior role is a bonus, but not essential — we value the right attitude just as much
• A Certificate IV (completed or currently studying) in Child, Youth & Family Intervention, Disability, Mental Health, or Community Services
• Strong emotional self-regulation and the ability to set calm, consistent boundaries
• Great attention to detail and time management when it comes to documentation and shift reports
• Confident written and verbal communication skills, along with comfort using Microsoft Office and web-based tools
• A current Blue Card and NDIS Worker Screening (or Yellow Card)
• A clear Child Safety and Criminal History Screening (LCS2)
• A valid driver's licence

What we offer you:

• Ongoing learning and development, including TCI training
• Free annual flu vaccination
• Reimbursement to keep your First Aid & CPR certifications current
• Access to our CEO Scholarship Program
• 24/7 support through the Sonder complete care platform
• Corporate healthcare partnerships
• The flexibility to swap locations across QLD
• Training in the Sanctuary Model of Care Framework
• Recognition programs, including Employee of the Month and 5 & 10-year Service Awards

Are you ready to bring warmth, patience, and leadership to a role that truly changes lives?

Want to discuss this role further?

Reach out to Sky Jennings – Talent Acquisition Co-ordinator on07 4111 2*** or my emailing ****@kandacare.com.au.

Kanda is committed to creating and maintaining a child-safe organisation. We’rededicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectivesaren’tjust welcomethey’reessential to who we are and what we do.