Residential Care Services Manager (Aged Care Facility Manager)

St Vincent's Care Services; Brisbane; On-site; AUD 110,000 - 130,000; Full time

Benefits offered by this job

Salary sacrifice $15,900

Meals & entertainment card $2,650

Job summary

St Vincent's Care Services Toowoomba is seeking a Residential Care Services Manager to lead a compassionate, person-centred aged care home. This permanent full-time, on-site role focuses on governance, resident outcomes and a culture of continuous improvement.

You will drive financial and workforce performance, ensure compliance with aged care legislation and clinical governance, mentor the team, and build trusted relationships with residents, families and stakeholders.

Responsibilities

• Lead a residential aged care team through coaching leadership and continuous improvement.
• Deliver performance indicators including budgets, workforce, resident and staff safety, occupancy and quality of care.
• Maintain a safe, compliant service with embedded clinical governance frameworks.
• Foster relationships with residents, families and stakeholders to support person-centred care.
• Drive innovation and change to ensure sustainable growth and high standards of care.

Job description

Residential Care Services Manager (Aged Care Facility Manager)

St Vincent's Care Services – Brisbane QLD

Permanent

17h ago , from St Vincent's Care Services

Role title: Residential Care Services Manager

Role type: Permanent Full Time

Work arrangement: On-site, Monday to Friday, 38 hours per week

Team and location: Management, St Vincent's Care Services, Toowoomba

Salary Sacrifice: $15,900 + $2,650 meals and entertainment card

Are you a Residential Care Services Manager who loves making someone's day? Come and make it at St Vincent's Care Services.

Is this what you're looking for?

You want work that's full of stories, laughter and community. In our residential aged care homes, you give compassionate, person-centred care that helps residents feel they belong, stay independent and live with purpose, with their culture respected.

What you'll do

You'll join St Vincent's Care Services Toowoomba as a Residential Care Services Manager on a permanent full-time basis. In this role:

You'll proactively lead innovation and change through contemporary leadership, driving a culture of continuous improvement in an environment that is constantly evolving

Deliver all performance indicators, including financial budgets, workforce, resident & staff safety, minimum care minutes and occupancy, with accountability for business development and sustainable growth

Lead and mentor a residential aged care team through a coaching leadership style with an outlook of continuous improvement

Maintain a safe, compliant and well-governed service, with clinical governance frameworks embedded

Is this you?

Similar experience within residential aged care, retirement villages, or a similarly regulated environment, tertiary qualification in Business, Management, Leadership or Health and strong leadership skills

Outstanding interpersonal and people skills to support and assist Resident and/or Family relations and build trusted relationships with key stakeholders

Proven capability to lead and manage a complex person-centred service, with full accountability for care quality, workforce, governance and financial performance

Detailed understanding and application of aged care legislation, clinical governance, accreditation standards, quality systems and complaints & critical incident management

Genuine empathy, with excellent communication and customer service skills

In return, we'll give you

You want more in your pocket and real support for your wellbeing. As a not-for-profit, we can give you both.

Salary sacrifice: Take home more of what you earn - as a not-for-profit, part of your salary is tax‑free, plus you get a meal entitlement card

Growth & development: Build your career with state‑of‑the‑art training resources, education facilities and clinical partners, study leave and scholarships

Health and wellbeing: Look after yourself with discounted private health insurance, Fitness Passport gym memberships and a broad range of perks at each facility

World‑class care: Learn and grow alongside leading clinicians in teaching, research and specialist care

Employee Assistance Program: Free, confidential 24/7 counselling for you, whenever you need it

Workplace giving: Flexible work arrangements, the option to purchase leave, and leave days to volunteer in your community

Equal opportunity

Whoever you are, you're welcome here. We celebrate diversity and inclusion and are committed to equal employment opportunity for everyone.

If you're an Aboriginal or Torres Strait Islander person, we encourage you to apply and join us in delivering care that heals body, mind, spirit and community, as part of our commitment to reconciliation.