Reservations Sales Agent in Darwin — Beachfront Resort

Delaware North; Darwin; On-site; AUD 52,000 - 68,000; Part time

Benefits offered by this job

Complimentary meal per shift

Free parking

Dining discounts

Spa discounts

Online learning access

Job summary

Mindil Beach Casino Resort in Darwin is hiring a casual Reservations Agent. You will manage guest phone inquiries, sell hotel reservations, and input reservation information with a focus on accuracy and service.

Ideal candidates have at least 12 months in a similar role, strong communication/negotiation skills, and working knowledge of Opera PMS. The role emphasizes attention to detail, excellent phone etiquette, and professional guest interactions.

Qualifications

• 12 months of experience in a similar role.
• Working knowledge of Opera property management system.
• Excellent communication and negotiation skills.
• Strong administration and phone etiquette.
• Attention to detail and accuracy.

Responsibilities

• Handle high-volume guest phone inquiries and convert sales.
• Provide accurate information on room rates, types, and availability.
• Tailor itineraries for past guests and direct clientele.
• Respond professionally to guest inquiries and concerns.
• Follow and uphold quality assurance standards.

Skills

1 year experience

Opera PMS

Phone sales

Interpersonal skills

Job description

Mindil Beach Casino Resort in Darwin is hiring a casual Reservations Agent. You will manage guest phone inquiries, sell hotel reservations, and input reservation information with a focus on accuracy and service.

Ideal candidates have at least 12 months in a similar role, strong communication/negotiation skills, and working knowledge of Opera PMS. The role emphasizes attention to detail, excellent phone etiquette, and professional guest interactions.