Renter Liaison & Maintenance Team Lead

Downer Group; Greater Shepparton; Sur place; AUD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Training and development

Employee Assistance Program

Perks@Downer – healthcare discounts

Savings on everyday purchases

Résumé du poste

Downer Group partners with Homes Victoria to deliver property maintenance services for safe, well-maintained social housing across Victoria. The Renter Liaison Officer will lead LMRC activities, serve as the primary contact for renters, and coordinate communication and access for planned works.

You will ensure compliance with job orders, safety requirements and contractual obligations while maintaining clear records and contributing to respectful renter engagement and reliable maintenance

Qualifications

• Must have building maintenance or related discipline background or practical equivalent.
• Demonstrated understanding of workplace health and safety obligations for field-based maintenance.
• Current driver’s licence is mandatory.
• Experience supervising or leading small operational crews delivering maintenance or service works.
• Ability to plan, sequence and coordinate daily work activities across a defined location or program.

Responsabilités

• Lead, supervise and coordinate LMRC handypersons undertaking non-licensed trade maintenance works with daily task allocation, on-site supervision and quality oversight.
• Act as primary contact for Renters at LMRC locations, coordinating communication and explaining planned works.
• Coordinate LMRC activities to maximise productivity and minimise repeat visits.
• Monitor completed LMRC works for compliance with instructions, quality and contractual requirements and coordinate rectification as needed.
• Maintain accurate job status updates and documentation in the Works Management System.

Connaissances

Driver's licence

Crew supervision

Work planning & coordination

Works Management Systems

Safety compliance

Communication with renters

Formation

Background in building maintenance or related discipline

Outils

Works Management Systems

Description du poste

Downer Group partners with Homes Victoria to deliver property maintenance services for safe, well-maintained social housing across Victoria. The Renter Liaison Officer will lead LMRC activities, serve as the primary contact for renters, and coordinate communication and access for planned works.

You will ensure compliance with job orders, safety requirements and contractual obligations while maintaining clear records and contributing to respectful renter engagement and reliable maintenance