Rental Sales Specialist - Fast-Paced, High Incentives

Europcar Group; Cairns Regional; Híbrido; AUD 55 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Parental leave

Career development

Wellbeing support

Employee discounts

Same-day pay

Resumo da oferta

Europcar Group is seeking a Sales & Customer Service Officer for Cairns Airport and City, full-time. You will greet customers, process rentals, and upsell additional services while delivering exceptional service. Join a fast-paced, customer-driven team within a global car rental brand.

The role emphasizes sales targets, knowledge of promotions, and building lasting customer relationships in a dynamic Cairns environment. A driver’s license and Australia-wide working rights are required.

Qualificações

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills, with a customer-first mindset.
• Valid Australian driver’s license with a clean driving record.
• Full working rights in Australia.

Responsabilidades

• Greet and assist customers in renting vehicles based on preferences.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly and professionally.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods, noting damages.
• Maintain knowledge of current promotions, services, and products to assist sales efforts.
• Build strong customer relationships to encourage repeat business and referrals.
• Detailing and cleaning vehicles to business quality standards.
• Refuel and transport vehicles.

Conhecimentos

Communication

Customer-focused

Upselling

Tech-savvy

Descrição da oferta de emprego

Europcar Group is seeking a Sales & Customer Service Officer for Cairns Airport and City, full-time. You will greet customers, process rentals, and upsell additional services while delivering exceptional service. Join a fast-paced, customer-driven team within a global car rental brand.

The role emphasizes sales targets, knowledge of promotions, and building lasting customer relationships in a dynamic Cairns environment. A driver’s license and Australia-wide working rights are required.