Remote Travel Support Coordinator with Flexible Hours

Job Q; Australia; Teletrabalho; AUD 52 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-from-home flexibility

Flexible hours

Training and mentorship

Growth opportunities within a growing旅

Resumo da oferta

Job Q is seeking a Remote Travel Assistance Coordinator to support clients before, during, and after their trips, ensuring stress-free and enjoyable journeys.

In this remote role, you will respond to inquiries, process itinerary changes, and provide guidance on travel requirements while maintaining a high standard of customer service. The position offers flexible hours, remote work, and opportunities for growth within a growing travel company.

Qualificações

• Experience in customer support, hospitality, or tourism preferred.
• Strong communication and problem-solving skills.
• Ability to work independently and remotely.

Responsabilidades

• Respond to client inquiries via email, phone, and messaging systems
• Process itinerary changes, cancellations, and special travel accommodations
• Provide accurate guidance on travel requirements and agency policies
• Conduct proactive check-ins with clients ahead of travel dates
• Efficiently manage and resolve customer concerns with professionalism

Conhecimentos

Customer service

Communication skills

Multitasking

Digital booking tools

Ferramentas

Booking systems

CRM software

Descrição da oferta de emprego

Job Q is seeking a Remote Travel Assistance Coordinator to support clients before, during, and after their trips, ensuring stress-free and enjoyable journeys.

In this remote role, you will respond to inquiries, process itinerary changes, and provide guidance on travel requirements while maintaining a high standard of customer service. The position offers flexible hours, remote work, and opportunities for growth within a growing travel company.