Remote Travel Reservation Specialist

Outlier; Canberra; A distancia; AUD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible scheduling

Training available

Ongoing support

Professional development

Varied responsibilities

Descripción de la vacante

Scenic Voyages Travel is seeking a Reservation Support Agent to assist customers with inquiries, options, updates, and general support. This is a 100% remote role with full training and ongoing guidance.

You’ll manage reservations from home, organizing schedules around customer needs and learning our systems. Responsibilities include replying to inquiries, researching options, gathering preferences, coordinating reservations, and maintaining accurate records.

Formación

• Detail-oriented with strong research skills.
• Comfortable learning and using reservation systems.
• Excellent written and verbal communication.
• Ability to work independently and manage time effectively.
• 18+ with reliable internet, a smartphone or computer, and a dedicated workspace.

Responsabilidades

• Respond to reservation inquiries and gather customer preferences.
• Research available options and coordinate reservations.
• Maintain organized reservation records and ensure accuracy.
• Provide confirmations and updates to customers.
• Assist with modifications and changes to reservations.

Conocimientos

Customer service

Attention to detail

Communication

Organization

Basic computer skills

Research skills

Reservation systems

Herramientas

Reservation systems

Descripción del empleo

Scenic Voyages Travel is seeking a Reservation Support Agent to assist customers with inquiries, options, updates, and general support. This is a 100% remote role with full training and ongoing guidance.

You’ll manage reservations from home, organizing schedules around customer needs and learning our systems. Responsibilities include replying to inquiries, researching options, gathering preferences, coordinating reservations, and maintaining accurate records.