Remote Travel Planner & Customer Service Pro

Baby Bunting Pty; Western Australia; Remote; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Multiple Training Opportunities

Supportive Community

Flexible Working Arrangements

Employee discounts to fuel your passs

Flexible schedule for a better work-lf

Professional development assistance to

Job summary

Scenic Voyages Travel is seeking a Remote Planning Specialist to support clients remotely by delivering exceptional service and crafting seamless itineraries. You will engage with clients via phone, email, or online platforms and coordinate travel plans with accuracy and care.

This role offers flexible remote arrangements, opportunities for professional development, and a collaborative team environment designed to foster growth and client satisfaction.

Qualifications

• Experience delivering professional customer service.
• Ability to plan itineraries and coordinate client experiences.
• Strong record-keeping and adherence to policies and regulations.

Responsibilities

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organise and manage files effectively.

Skills

Customer service

Remote work

Attention to detail

Job description

Scenic Voyages Travel is seeking a Remote Planning Specialist to support clients remotely by delivering exceptional service and crafting seamless itineraries. You will engage with clients via phone, email, or online platforms and coordinate travel plans with accuracy and care.

This role offers flexible remote arrangements, opportunities for professional development, and a collaborative team environment designed to foster growth and client satisfaction.