Remote System Engineer, Healthcare ICT Solutions

Ascom UMS

Sydney

Hybrid

AUD 85,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

Company car

Travel opportunities

Job summary

Ascom is seeking a System Engineer to deliver tailored healthcare ICT solutions and support customers through innovative technology. You’ll join our Professional Services team to help healthcare professionals provide exceptional care.

The role involves implementing and supporting customer solutions, providing Level 2 on-site and remote support, managing tasks, documenting deployments, and performing on-site installations and system health checks across the ANZ region.

Qualifications

tertiary qualification in System Engineering, Application Engineering or related discipline.
proven experience in a Systems Engineering or equivalent technical role.
Familiarity with Ascom solutions is a plus.
fast learner and tech problem-solver

Responsibilities

Implementing and supporting technical customer solutions that integrate with existing IT environments.
Providing Level 2 support (on-site and remote) across the product lifecycle to resolve technical challenges.
Managing your project tasks to ensure timely delivery and maintaining strong customer satisfaction.
Creating and maintaining high-quality documentation for traceability and long-term serviceability of deployed systems.
Conducting on-site installation and system health checks.