Remote Support Engineer, ADMS/DMS for Energy Grids

Jobgether; Australia; Remote; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

Remote work flexibility

Professional development opportunities

Job summary

A leading energy solutions company in Australia is seeking an Entry-Level Technical Support Specialist to ensure high availability of critical electrical grid software. The role involves troubleshooting and resolving complex technical issues related to ADMS and DMS software, collaborating with clients, and supporting operational excellence within dynamic energy systems. Offering remote work flexibility and a competitive salary, this position provides opportunities for professional development.

Qualifications

• Proven experience supporting ADMS, DMS, OMS, or related electrical grid management software.
• Strong understanding of electrical systems and device modeling.
• Proficiency in troubleshooting technical issues using a variety of tools and methodologies.

Responsibilities

• Install, configure, and maintain ADMS S3 Core, DMS, and related products.
• Analyze and troubleshoot complex technical issues reported by clients.
• Collaborate with clients, engineers, and support teams to provide technical guidance.

Skills

Technical issue troubleshooting

Electrical system modeling

Client collaboration

Job description

A leading energy solutions company in Australia is seeking an Entry-Level Technical Support Specialist to ensure high availability of critical electrical grid software. The role involves troubleshooting and resolving complex technical issues related to ADMS and DMS software, collaborating with clients, and supporting operational excellence within dynamic energy systems. Offering remote work flexibility and a competitive salary, this position provides opportunities for professional development.