Remote Sleep Care Advisor — Patient Engagement Pro

20four7va; Sydney; À distance; AUD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive rates

Weekly payments

Free training & upskilling

Supportive community

Open roles available

Résumé du poste

20four7VA seeks Sleep Care Advisors (S0) to remotely engage prospective patients for at-home sleep testing and treatment pathways. You will guide patients through assessments, respond to questions, and help them navigate testing options.

The role emphasizes empathetic communication, consultative sales, and accurate documentation while meeting weekly targets across international clients.

Qualifications

• 1–2 years in sales, customer engagement, or support roles.
• Strong spoken and written English.
• Experience following up and nurturing leads through a process.
• CRM experience required, especially Salesforce.

Responsabilités

• Engage prospective patients by phone, email, and SMS to progress testing.
• Explain testing/treatment options and address concerns to drive action.
• Maintain accurate CRM records and follow-up schedules.
• Coordinate with clinical/support teams for patient progression.

Connaissances

Empathetic communication

Phone-based sales

English proficiency

Lead follow-up

CRM proficiency

Documentation skills

Objection handling

Performance-driven

Outils

CRM systems

Salesforce

Phone/VoIP platforms

MS Office / Teams

AI productivity tools

Description du poste

20four7VA seeks Sleep Care Advisors (S0) to remotely engage prospective patients for at-home sleep testing and treatment pathways. You will guide patients through assessments, respond to questions, and help them navigate testing options.

The role emphasizes empathetic communication, consultative sales, and accurate documentation while meeting weekly targets across international clients.