Remote Mid-Market SaaS Account Manager (Healthcare)

Med Bridge LLC; Australia; Remote; AUD 90,000 - 135,000; Full time

Job summary

Medbridge is a remote-first SaaS company serving healthcare providers and patients nationwide. We seek an Account Manager to drive revenue by managing strategic mid-market accounts, expanding relationships, and cross-selling our solutions in Private Practice, Hospitals, and Home Health markets.

You will nurture executive relationships, map growth strategies, and collaborate with Product and Strategy teams to identify new use cases.

Qualifications

• 8+ years of Account Management experience for SaaS solutions.
• Experience selling to or working within the healthcare industry, preferably health systems.
• Proven track record of successful customer engagements with VP and Executive level stakeholders.
• Strong foundation for strategic and tactical selling of a solution sale.
• Ability to identify new use cases and collaborate with Product and Strategy teams to define requirements.
• Excellent presentation and negotiation skills.
• Experience using Salesforce, Tableau, Pendo are all preferred.
• Some travel required.

Responsibilities

• Lead retention and expansion efforts while meeting or exceeding quotas.
• Identify key strategic accounts to build growth plans with customers for execution.
• Maintain a deep understanding of the customer business environment and identify how Medbridge can help solve top challenges.
• Nurture executive level relationships and guide executives through decision processes.
• Support a consultative approach with customers to understand organization structure, decision makers, procurement, IT systems, and workflows.
• Deliver Impact Reviews to top accounts and communicate product releases and roadmap items.
• Develop and execute strategies to grow accounts by uncovering new use cases and stakeholders.
• Be effective with time management and focus on renewal and expansion targets.
• Coordinate with internal teams to prioritize strategic activities with key organizations.

Skills

SaaS sales

Executive engagement

Presentation skills

Strategic selling

Tools

Salesforce

Tableau

Pendo

Job description

Medbridge is a remote-first SaaS company serving healthcare providers and patients nationwide. We seek an Account Manager to drive revenue by managing strategic mid-market accounts, expanding relationships, and cross-selling our solutions in Private Practice, Hospitals, and Home Health markets.

You will nurture executive relationships, map growth strategies, and collaborate with Product and Strategy teams to identify new use cases.