Remote Mandarin Medical Information Specialist (Bilingual)

ProPharma Group; Australia; Híbrido; AUD 80.000 - 120.000; Jornada completa

Descripción de la vacante

ProPharma Group seeks a Mandarin-speaking Medical Information Specialist based in Australia to deliver accurate, evidence-based medical information to healthcare professionals and patients in Mandarin and English. You will work with an international team, following established quality processes and ensuring timely responses.

Responsibilities include handling inquiries via phone and email, translating between Mandarin and English, and documenting cases for adverse events or quality issues.

Formación

• Native-level Mandarin Chinese with clear written Simplified Chinese.
• Professional fluency in English to translate medical information accurately.
• A qualification in pharmacy, nursing, life sciences or related healthcare discipline (or equivalent).
• Current legal rights to work in Australia and ability to work with Mainland China hours (UTC+8).
• Strong attention to detail and adherence to quality/safety processes.

Responsabilidades

• Handle medical and safety inquiries from healthcare professionals, patients and stakeholders via phone, email, and approved digital channels; provide accurate, balanced responses.
• Use approved product information, literature and client resources to inform in Mandarin and English.
• Translate and proofread medical information documents between English and Mandarin while preserving meaning.
• Identify and escalate adverse events, pregnancy reports and product quality issues per procedures.
• Accurately record cases in enquiry systems and ensure timely, quality responses.

Conocimientos

Mandarin (native)

English fluent

Attention to detail

Medical information experience

Educación

Pharmacy, nursing, life sciences or related qualification

Descripción del empleo

ProPharma Group seeks a Mandarin-speaking Medical Information Specialist based in Australia to deliver accurate, evidence-based medical information to healthcare professionals and patients in Mandarin and English. You will work with an international team, following established quality processes and ensuring timely responses.

Responsibilities include handling inquiries via phone and email, translating between Mandarin and English, and documenting cases for adverse events or quality issues.