Remote Luxury Travel Experience Specialist

Manatal; Sydney; Remote; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Fully remote

Career development

Travel discounts

Training provided

Job summary

Prestige Travel Agency by Mich invites an experienced Travel Experience Specialist (Luxury & Leisure) to join our fully remote team. You will assist clients in planning and managing exceptional luxury travel experiences, coordinating details before, during, and after trips with professionalism and care.

Work from home, leveraging digital tools and booking platforms to ensure accurate itineraries, timely updates, and outstanding client satisfaction through proactive communication and attentive

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Customer service experience

Independent remote work

Organized

Attention to detail

Digital tools proficiency

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich invites an experienced Travel Experience Specialist (Luxury & Leisure) to join our fully remote team. You will assist clients in planning and managing exceptional luxury travel experiences, coordinating details before, during, and after trips with professionalism and care.

Work from home, leveraging digital tools and booking platforms to ensure accurate itineraries, timely updates, and outstanding client satisfaction through proactive communication and attentive