Remote Client Experience & Programs Coordinator

ANZUK Education (New Zealand); Western Australia; Remote; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Flexible scheduling

Remote work

Onboarding and training support

Job summary

Brightside Collective is seeking a flexible, remote-basedClient Experience & Program Coordination role in Australia/New Zealand. The position emphasizes autonomy within a structured framework, onboarding, and ongoing professional development.

Ideal candidates bring administrative or customer-facing experience and can manage responsibilities with established systems, aiming for long-term growth within a supportive environment.

Qualifications

• Previous professional, administrative, customer-facing, business, or coordination experience.
• Experience working within established systems and processes.
• Onboarding, guided systems, and ongoing professional development support.

Responsibilities

• Supporting communication and coordination activities within a structured online program environment.
• Managing communication and follow‑up activities using established processes.
• Following guided systems and step‑by‑step workflows.
• Maintaining accurate records and organised communication activities.
• Using simple digital tools to stay organised and consistent.
• Participating in ongoing learning and professional development opportunities.

Skills

Administration

Customer Service

Client Support

Team Coordination

Operations Support

Education or Training Environments

Job description

Brightside Collective is seeking a flexible, remote-basedClient Experience & Program Coordination role in Australia/New Zealand. The position emphasizes autonomy within a structured framework, onboarding, and ongoing professional development.

Ideal candidates bring administrative or customer-facing experience and can manage responsibilities with established systems, aiming for long-term growth within a supportive environment.