Remote Client Experience & Program Coordinator (Part-Time)

Brightside Collective; Melbourne; Híbrido; AUD 34 000 - 48 000; Tempo parcial

Resumo da oferta

Brightside Collective seeks a part-time, remote-based role focused on client experience and program coordination. You will support structured online programs, maintain records, and follow guided workflows with autonomy. Previous administration or customer-facing experience is valued, along with a proactive, organized approach.

The position offers flexible scheduling, ongoing onboarding, and professional development within a supportive framework.

Qualificações

• Experience in administration, customer service, or coordination is preferred.
• Ability to work autonomously within a structured framework.
• Comfort with online communication tools and record-keeping.

Responsabilidades

• Support communication and coordination activities within a structured online program environment.
• Manage follow-up activities using established processes.
• Follow guided systems and workflows to ensure consistency.
• Maintain accurate records and organised communication history.
• Utilise simple digital tools to stay organised and on track.
• Engage in ongoing learning and professional development opportunities.

Conhecimentos

Administration

Customer Service

Client Support

Team Coordination

Operations Support

Business Ownership

Education/Training

Descrição da oferta de emprego

Brightside Collective seeks a part-time, remote-based role focused on client experience and program coordination. You will support structured online programs, maintain records, and follow guided workflows with autonomy. Previous administration or customer-facing experience is valued, along with a proactive, organized approach.

The position offers flexible scheduling, ongoing onboarding, and professional development within a supportive framework.