Remote Client Experience & Programs Coordinator

House; Emerald; Remote; AUD 50,000 - 70,000; Full time

Job summary

Brightside Collective is seeking a Client Experience & Program Coordination professional for a flexible remote role. The position centers on organized communication, structured processes, and autonomous work within an established framework, offering ongoing onboarding and professional development.

Ideal candidates bring administration, customer-facing, or coordination experience and a proactive, solution-oriented mindset.

Qualifications

• Experience in professional administration or customer-facing coordination.
• Ability to follow structured processes and systems.
• Comfort with remote, flexible work arrangements.

Responsibilities

• Support communication and coordination activities within a structured online program environment.
• Manage communication and follow-up activities using established processes.
• Follow guided systems and step-by-step workflows.
• Maintain accurate records and organised communication activities.
• Use simple digital tools to stay organised and consistent.
• Participate in ongoing learning and professional development opportunities.

Skills

Administration

Customer Service

Client Support

Team Coordination

Operations Support

Business Ownership or Management

Education or Training Environments

Job description

Brightside Collective is seeking a Client Experience & Program Coordination professional for a flexible remote role. The position centers on organized communication, structured processes, and autonomous work within an established framework, offering ongoing onboarding and professional development.

Ideal candidates bring administration, customer-facing, or coordination experience and a proactive, solution-oriented mindset.