Remote Client Experience & Program Coordinator

Munro Footwear Group; Kempsey; Remote; AUD 34,000 - 48,000; Part time

Job summary

Brightside Collective offers a flexible, remote role focused on client experience and program coordination. The position emphasizes organisation, clear communication, and autonomous work within established systems, with ongoing onboarding and professional development.

Ideal applicants bring admin, customer service, client support, or team coordination experience and are comfortable working with online tools and guided processes in a flexible, supportive environment.

Qualifications

• Ideal candidate has administrative, customer-facing, or coordination experience.
• Strong organisational and communication skills; ability to work autonomously within a structured framework.
• Comfort with online programs, guided systems, and digital tools.

Responsibilities

• Support communication and coordination within a structured online program environment.
• Manage follow-up activities using established processes.
• Follow guided systems and step-by-step workflows.
• Maintain accurate records and organised communication activities.
• Participate in ongoing learning and professional development.

Job description

Brightside Collective offers a flexible, remote role focused on client experience and program coordination. The position emphasizes organisation, clear communication, and autonomous work within established systems, with ongoing onboarding and professional development.

Ideal applicants bring admin, customer service, client support, or team coordination experience and are comfortable working with online tools and guided processes in a flexible, supportive environment.